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Deloitte Africa appoints Datacentrix for three-year Central African workstation rollout


Johannesburg, 04 Oct 2016

Datacentrix, a provider of high performing and secure ICT solutions, has been awarded a three-year contract by professional services firm, Deloitte Africa, for the delivery of a robust end user computing platform to its offices in Malawi, Zambia and Zimbabwe.

According to Avi Padayachee, IT Africa integration manager for Deloitte Africa, while the type of workstation technology selected by Deloitte Africa was important, a key consideration for the agreement was the assurance of next business day repair to the 250 Lenovo laptops selected.

"In Central Africa, there is no such thing as a distributor that can provide a three-year service level agreement as well as having access to a broad range of technology. In each country, there are smaller shops that focus solely on one brand, but typically they do not have original equipment manufacturer (OEM) agreements in place and cannot commit to the type of service level agreement (SLA) required by Deloitte."

It was based on these requirements, Padayachee explains, that Deloitte Africa approached Datacentrix to see whether a similar agreement as that set up between the two companies in South Africa could be replicated for Central Africa.

"Deloitte has an exceptional reputation for delivering the highest quality of services, and Datacentrix' understanding of this ethic means that our working philosophies and business values are highly complementary," he adds. "Our long-term partnership has meant that Datacentrix has become a trusted advisor of Deloitte Africa."

In order to meet the stringent SLA requirements, Datacentrix has partnered with a Pan-African IT products and services distributor able to deliver services across 35 African countries, particularly within the Central, East, West African (CEWA) regions. Through this agreement, says Datacentrix account manager, Venesia Oxford, Deloitte Africa now has access to a number of different vendor brands and as well as a next business day SLA.

"This end-to-end agreement means that Datacentrix is able to provide Deloitte Africa with the hands-on technical skills required for service delivery within these regions.

"Datacentrix has been engaged with Deloitte for a number of years and is a valued customer, so it has been a privilege to expand our mutually beneficial relationship beyond South Africa's borders," Oxford adds.

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Datacentrix

Datacentrix, a JSE-listed company, is a leading systems integrator and ICT solutions provider with proven execution capability. The company is a partner of choice to a significant customer base in both the private and public sectors. Datacentrix was recently recognised by Frost & Sullivan for its foresight, industry knowledge, value-driven offering and strong overall performance. The company's value offering encompasses its execution capacity, high level of technical expertise, innovation and unswerving service delivery.

Datacentrix has maintained its Level Two (AAA) B-BBEE Contributor status, with 125% procurement recognition. For more information, please visit www.datacentrix.co.za

Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms.

Deloitte provides audit, consulting, financial advisory, risk management, tax and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries bringing world-class capabilities, insights, and high-quality service to address clients' most complex business challenges. To learn more about how Deloitte's approximately 225 000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn, or Twitter.

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