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INTRODUCTION
Galdon Data is an Information Technology
(IT) services company providing solutions
for Business Process Automation and Unified
Communications. This encompasses Information
Capture, Business Information Delivery,
convergence and document solutions using the
Autonomy (Cardiff), AVST, Captaris and
Microsoft range of products. Galdon Data has
been a Microsoft partner since 1998.
We are accredited as a Certified Microsoft
Gold Partner and we hold competencies for
Information Worker and Data Management.
As an AmVia
Platinum Partner the company in the enviable
position of being the largest CallXpress
(Unified Messaging) and RightFax (Business
Information Delivery) solutions Company,
with the largest service market share, in
Southern Africa. Many of those clients are
serviced through our business partners.
Galdon Data is a company boasting more than
35 highly skilled and certified staff
members, with National representation in
Johannesburg, Durban, Cape Town and Port
Elizabeth. Galdon Data is also a Black
Empowered company with shareholding from
Abnoba.
SOLUTIONS
Unified Communication Solutions
Microsoft's introduction of Unified
Messaging support in Microsoft Exchange
Server 2007 marks the start of the third
wave of unified messaging technology:
robust, interoperable, server-based tools
that integrate with desktop and mobile
clients to give information workers access
to voice, fax, and e-mail data from wherever
they are and allows users to use the
telephone to manage their email, calendar,
and personal contacts.
Galdon Data’s experience extends beyond the
implementation and/or support of 400 Unified
Messaging (Voice and/or Fax) sites. Our
experience with Unified Messaging
implementation extends since 2000. Our
widespread knowledge and practical
experience with Voice Mail and Enterprise
fax systems over the last 8 years has
created a unique skill and competency in our
Communication’s teams.
PBX Integration
Galdon Data’s extensive understanding of PBX
systems and integrating voice mail servers,
Enterprise Fax Servers and Exchange servers
makes us the perfect partner to implement
Unified Messaging by combining all of those
systems into one Inbox in your exchange
server.
Voicemail Deployment
Our customers are successfully running Voice
Mail and Exchange Integration for many years
already. This functionality coupled with our
experience will extend your Microsoft
Exchange investment.
Electronic Fax Solutions
Our customers do not only rely on Enterprise
Fax for Microsoft Exchange integration but
also integrate the ERP, CRM, HR System and
their Multi-Function Products to the
Enterprise Fax solution. We have completed
projects with Oracle, SAP, etc.
SharePoint Fax Integration
We have completed numerous projects that
involve using Microsoft SharePoint Portal as
a User Interface and allowing for Document
interaction and routing.
Microsoft makes enterprise content
management a key component of its new
Microsoft SharePoint Server 2007 platform, a
solution designed to offer organizations an
integrated, consistent way to control and
protect documents, records and Web content
from creation to archiving.
We have developed a unique Fax archiving and
billing application to that allows for
Interaction with RightFax documents (Images)
to be managed with SharePoint Portal or
SharePoint Services.
Forms Management
Our experience with Cardiff’s TeleForm
extends in the General Services, Financial
Services and Public sector customers. Galdon
Data have successfully assisted many medium
and large organisation to address the
challenged of Paper based and electronic
forms.
We provide the ability to intelligently
capture data electrically and route the data
in to a business process.
BUSINESS PROCESS AUTOMATION
Business Process Automations (BPA) solutions
bridge the analogue (paper) world with the
digital world. BPA addresses:
Automated Information capture
The “input” component of Galdon Data’s
solutions offering refers particularly to
the large scale automation of the primary
data capture process, including both
physical (Paper) forms and eForms solutions.
This phase has a massive cost saving for
paper, telecommunication and manual data
capturing. We often experience a cost saving
in excess of 75% of the operational budget.
Processing of Information
This essentially takes the captured
information and provides the flow, tracking
and validation of information. This ensures
that information follows the correct
business process and includes notification
and escalation for items to be attended to.
The data validation and cleansing is a
critical part of this phase. The completed
data is then integrated with Line of
Business or BackOffice Applications like ERP,
CRM, HR Systems, etc.
Business Information Delivery
We place emphasis on extracting raw data
from Line of Business applications like ERP,
HR Systems, CRM, etc, and format the
information to the required layout and media
for delivery. The delivery takes place via
E-mail, SMS, Fax and/or Web with secure
encrypted delivery.
We address the critical business
requirements for:
•
Reducing information capture
time
•
Improving Accuracy
•
Security
•
Eliminate loss of documents
•
Process automation
•
Immediate access to
information and documents
•
Reduced cost
PRODUCTS
& SERVICE FOCUS
Galdon Data is positioned primarily as a
service provider. This allows the company to
generate revenue by the supply of
consulting, implementation, support and
maintenance services provided. The company’s
main focus is to create relationships with
sales oriented business partners and provide
them with access to Galdon Data’s expert
technical skills.
As Galdon Data’s solutions offering is
expanded, these will be offered to Business
Partners as bundled solutions for them to
resell. Our skills extend to RightFax from
Captaris, CallXpress from AVST, Microsoft
Solution including SharePoint, Exchange
Unified Communications and SQL Server and
TeleForm from Autonomy (Cardiff). These
products offer solutions for Unified
Messaging/Communications, Voicemail,
Auto-Attendants, IVR, eDocument delivery
(Fax/E-mail/Web) and information capture. |
