Inter-Active Technologies awarded highest rating by Services SETA
[Johannesburg, 8 May 2012] -
Inter-Active Technologies continues to establish itself as a leading call centre and customer interaction expert in South Africa, after being awarded a prestigious 3-Star rating by the Services Sector Education and Training Authorities (SETA) on 25 April 2012.The Services SETA was established to ensure that the skill needs for every sector of the South African economy is identified, and that training is available to provide for these skill needs. Services SETA aims to provide comprehensive information regarding the authority, its structure and its functions.In its quest to create a culture of continuous learning as well as improved work performance, business systems, processes and customer service, the Services SETA introduced the 3-Star Grading System, which seeks to recognise local organisations' service excellence.
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