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Inter-Active Technologies expands into Western Cape market

[Johannesburg, 2 June 2010] - Specialist call centre and communications company, Inter-Active Technologies, has bucked the industry's national trend by expanding across provincial borders during the economic downturn.

The Johannesburg-based company has proved that it's a powerful force in the industry after recently expanding its reach to the Cape Town market, an area where many call centres have failed in recent months after being unable to keep up with large international rivals.

Inter-Active Technologies has done exactly the opposite and is thriving in the industry. Executive chairman Brendan van Staaden says the Western Cape has traditionally been a strong market for the hosting of international business process outsourcing (BPO), and that expansion into the area would put the company in a good position to offer services to the international market.
[Full Story.]
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Inter-Active Technologies expands into Western Cape market

Last updated : 2 June 2010

 
 

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"Inter-Active Technologies" - Latest Member of eGain Millionaires' Club
In December 2008, one of our South African partners, Inter-Active Technologies, secured a significant license agreement in excess of €1m for an eGain Knowledge deployment at MTN, a major Telecommunications company. In doing so, Inter-Active Technologies became the second member of the eGain Millionaires' Club, a club exclusively for eGain partners closing a deal worth more than a million €.

MTN is a fast growing multi-billion mobile provider with over 80 million subscribers today and operations spanning Africa and the Middle East. They have already deployed eGain Mail successfully and having completed a recent Knowledge pilot they are placing significant trust in eGain and Inter-Active.

"eGain Service forms a key part of the Inter-Active Technologies business strategy. Our recent successes in being awarded €multi-million contracts bear testament to the customer appetite as well as the success of the Inter-Active Technologies/eGain partnership."

- Brendan Van Staaden,
CEO, Inter-Active Technologies

 
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