Knowledge management – a challenge.....
[Johannesburg, 23 February 2010] -
Knowledge management (KM) has long been a key component to effective organisational content management. Just like unstructured information, knowledge is one of the most important and determining assets in global companies today.KM can be defined as the process through which an organisation generates value from its intellectual and knowledge-based assets. In recent years, KM has become known as a critical success factor for longevity in large organisations.This is due to the various demographic and economic factors such as an aging workforce, logistical globalisation, unstable economic climates and outsourcing. These factors require that organisations are more aggressive in retaining their critical knowledge and are better able to transfer knowledge throughout the workforce.
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