Digital meltdown
[Johannesburg, 14 October 2009] -
The media over the past week has been plagued with reports pertaining to South African banking, after core banking services went offline due to system related changes.The subject has also been one that has been the highlight of many discussions within the South African ICT industry, particularly in terms of the causality of such failures and the effectiveness of the implementation of underlying processes within IT organisations that are geared towards mitigating such risks.It is evident that businesses as well as consumers are heavily reliant on technology, and breakdown in service delivery as experienced with core banking solutions, telecommunications and government platforms such as eNaTIS carry unacceptable impact to both the software user base as well as the manufacturer of the software – a “digital meltdown”.
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