Wanatel - Number porting: A reality for more and more customers

Tired of having your copper being stolen? Paying too much on your monthly calls? Have you ever been in a situation where you have to move locations and you wait weeks for your fixed-line service provider to come and install your line? Do you think you are stuck with your service provider forever?

If you have answered yes to any of these questions, then make Wanatel your provider and start answering NO.

Wanatel is now happy to announce it has successfully ported more than 50 numbers in the last few months.

Evan Damon - Technical Engineer at Wanatel: “More and more customers are coming to us and are embarrassed because they want to upgrade their system and move to a full IP solution, but they still have their main Telkom number, [which] they want to keep, so most of the time we can accommodate them with a hybrid solution using analogue IP gateway, but in the case of a full IP PBX, they are really surprised when we tell them we can port their number to our network.”

Number portability refers to the ability of customers to retain their numbers when changing their fixed-line service provider.

Since 1994, South Africans have rightfully been exercising their right to have freedom of choice and freedom of speech. So why not speak over the network of your choice.

By porting their numbers to Wanatel, customers can save more than 40% every month on their telephone infrastructure, without counting the savings on their communications, which can go up to 60% per month.

Wanatel can port any geographical fixed-line telephone number. From time of request, the porting of number can take up to five working days.

Wanatel uses the VIBE technology. This ensures and handles the QOS for voice over the Internet, so that customers' calls are always top quality.

Wanatel can also provide a wide range of numbers if customers do not have one already. Anything from local geographical numbers to 087 numbers, going through 0800 toll free numbers, and international DID in more than 65 countries.

Wanatel has a highly skilled team of technical engineers that would assist customers promptly and professionally. They know their product and would solve customers' issues in no time. Here is some feedback Wanatel got from one of its white-labelled resellers:

“I asked Wanatel how to port 10 analogue numbers for a client. I received a reply on my mail with a form to be completed by the customer (very short, basically only authorisation for the number to be ported from current provider to Wanatel), details of client, name, address, etc. I was told it usually takes between five to seven days. After five days, my numbers were up and running, and I was saving 40% on my monthly rental.”