Johannesburg, 19 Aug 2015
Working with the full Zebra mobile computers and printing portfolio, the WestconGroup Southern Africa Mobility Solutions team is now able to offer customers the ability to gain significant control over all business devices, through the application of Zebra's Operational Visibility Service (OVS) solution.
Buying devices to improve the productivity, operational efficiency as well as differentiate the customer service you deliver is one thing. But how do you maximise these investments and harness the data that these unlock to improve how your business delivers services?
"With OVS, our customers can now benefit from control and efficiency gains that can be captured as a result of knowing where your devices are, how they are performing, whether they are being used to their full potential, if they are properly configured with a fully charged battery to ensure they last a full shift, the status of print supplies and how operational processes are performing when enabled by your Zebra assets," states Kevin Norton, Business Unit Director, Mobility Solutions, WestconGroup Southern Africa.
The key benefit afforded by OVS is visibility into operational information. Beyond that, it also enables customers to increase device uptime, availability, adoption and use; can facilitate the reduction of mobility costs as it helps reduce support costs, increase device use and decrease mobile device downtime; as well as improve operational efficiency to maximise productivity.
So, what is OVS? According to Norton, it is less about being a "technology" and more about being a management platform. In its vanilla form, the solution is a cloud-based asset visibility platform; operational visibility service; and online portal.
"There is no greater wasted asset than one that is not operating to its full capacity. How many times do we see devices being badly managed, but because we can't actually track and trace their usage, we are unable to measure the true business impact. OVS is an ideal means by which to start sweating those assets and making them work for you," adds Norton.
With the data gathered by OVS, companies can now maximise productivity, operational performance and measure mobile device value. In short, it not only makes sure your devices are in fact working, but also ensures they are working to the benefit of the business. Customers will now be able to measure how the devices are being used, what they are being used for, as well as whether or not there are too little or even too many devices in a single location - enabling you to spread assets or even cut back on unnecessary overheads.
To this end, WestconGroup Southern Africa is a premier distributor of the full range of Zebra solutions in the local market. Its sales, pre-sales, support and technical skills team are able to support, deploy, manage and map out your full devices needs, whether you are running a fleet, managing a warehouse or simply require a mobile POS solution.
"In today's world, less is more. Customers want to cut back on spending and capitalise on the assets they have. With OVS from Zebra, you take back control of your mobile environment and ensure you are one step ahead of any performance issues before they impact business performance, while at the same time maximising the time your devices spend in service," ends Norton.
For the full range of Zebra solutions available through WestconGroup, visit za.westcon.com or contact Kevin Norton on (+27) 31 512 4016.
Full feature scope of OVS:
* Fully hosted Zebra Cloud platform
* Easy to order
* Fast deployment
* Full function, hosted and pre-integrated mobile device management (MDM)
* Take action with proactive alerts
* Comprehensive deep visibility
* Robust data collection
* Help desk and support
* Platform, portal and MDM training
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