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Avaya, Nokia collaborate to deliver next phase of fixed to mobile convergence applications for enterprises

Companies offer intelligent communications solutions that bridge fixed and mobile networks to provide increased productivity, user control, and cost savings. Avaya solution gives government employees a single mobile device for their complete enterprise communications needs.

Johannesburg, 10 Oct 2007

Avaya and Nokia have announced the next phase of their strategic collaboration, with a solution that provides users of Nokia Eseries business devices with one-number access and advanced enterprise telephony capabilities as they travel across private WiFi and public mobile networks.

With a single mobile device, workers can 'handoff` phone calls at the click of a button, using dual mode communications, as they travel from inside a company building (WiFi) to the outside environment (mobile) and vice versa. This gives workers a more convenient and productive way to manage their communications, while giving organisations a more cost-effective approach to enterprise mobility.

The solution Avaya one-X Mobile Dual Mode Edition combines Internet protocol (IP)-based applications with Nokia Eseries business devices: the Nokia E60, Nokia E61 and Nokia E70 models to deliver the full benefits of FMC. The offering includes a dual-mode device with session initiation protocol (SIP) capabilities that can make and receive calls over both mobile and wireless local area networks (WLAN), both on and off a company campus.

For example, when a worker is communicating while roaming inside company walls, the solution uses the company`s communications system and a secure WiFi network. This drives cost savings by eliminating the need to use cellular minutes while at work.

When the worker travels outside a company`s WiFi network, they can hand-off their WiFi call to the cellular network outside by pressing a button, keeping their conversation going uninterrupted.

An organisation that is using Avaya mobility solutions to keep employees connected wherever they go is CNIPA, the Italian National Centre for Information Technologies in Public Administration.

"We recently planned to introduce VOIP technologies, which would see the migration of a million desk phones to IP mode over three years," said Stefano Paolucci, CNIPA CIO manager. "We are enthusiastic about the possibility of collaborating with Avaya to provide access to mobility services in our headquarters in Rome. With an easy and quick installation system, we are currently using WLAN and GSM dual-mode technologies to provide mobile access to PBX services such as call transfer, call registration and conference calls.

"Despite the complexity of our building," Mr Paolucci continues, "the communication through the continuous coverage of the WiFi network is secured, thanks to the various access points located on all floors, and the connection from one point to another does not cause any sort of interference during the conversation. Not only has this resulted in increased mobility, but we have also reduced costs."

"We`re finding that more and more businesses are using mobile devices in their telephony evolution cycle to deal with an increasingly virtual workforce," said Nathan Dyer, Yankee Group senior analyst at Enterprise Mobility. "Apart from cost-savings, integrated WiFi and cellular devices enable simplified management and greater enterprise control over wireless voice devices."

Avaya one-X Mobile Edition and Nokia Eseries business devices deliver greater convenience, enhanced functionality, and improved security by giving workers one device for business and personal use, one-number call access, and one voicemail message interface.

Enterprise telephony features available with the dual-mode solution include conferencing, transfer, and extension dialling key capabilities, enabling more productive communications for mobile workers. Security benefits include the ability to authenticate the Nokia Eseries device to a PBX, giving businesses greater control over wireless communications by allowing only authorised users to access the company`s systems.

"Bringing the functionality of the IP PBX to mobile devices over cellular and WiFi to employees both inside and outside the office is one of the ways mobility is transforming the way business is done," said Tom Furlong, vice-president of Security and Mobile Connectivity at Nokia.

"Working with a leading IP telephony provider like Avaya to extend their solutions to Nokia Eseries business devices is a key element to realising the Nokia vision of connecting people using virtually any device over any network to any corporate application or data source."

"Embedding Avaya mobility applications with Nokia dual-mode technology represents a core part of Avaya`s vision of delivering intelligent communications to every worker, regardless of the network they`re on," said Leslie Forsman, Business Development Manager at Avaya sub-Saharan Africa.

"This unifies a business` voice applications, devices and networks to simplify communications for enterprise users wherever they go. Greater productivity and savings are just the beginning of the benefits gained with dual-mode mobility."

Avaya will sell the mobile application as part of its IP telephony portfolio through its enterprise channels; Nokia will sell the solution through its operator and other channels. Both companies are investing research, development and marketing resources to realise the enterprise fixed-mobile convergence market.

Obtaining Avaya one-X Mobile Dual Mode Edition for Nokia Eseries business devices

This dual-mode solution is available now, and can be obtained by downloading the Avaya one-X Mobile for Symbian Dual Mode application to the Nokia E60, Nokia E61 or Nokia E70. It requires Avaya Communication Manager software, Avaya SIP Enablement Services (SES) and an Avaya Extension to Cellular Dual Mode licence. Avaya SES uses SIP to facilitate the registration of users, and enables the 'handoff` functionality.

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Avaya

Avaya delivers intelligent communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90% of the FORTUNE 500, use Avaya solutions for IP telephony, unified communications, contact centres and communications-enabled business processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information, visit the Avaya Web site: http://www.avaya.com.

Nokia

Nokia is a world leader in mobile communications, driving the growth and sustainability of the broader mobility industry. Nokia connects people to each other and the information that matters to them with easy-to-use and innovative products like mobile phones, devices and solutions for imaging, games, media and businesses. Nokia provides equipment, solutions and services for network operators and corporations. www.nokia.com.

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