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Successful HR, payroll requires buy-in from all stakeholders

Payroll and HR practitioners must understand that technology does not reduce the significance of their role; rather, it enables manual processes, says James McKerrell, CEO of CRS Technologies.


Johannesburg, 29 Feb 2016
James McKerrell, CEO of CRS Technologies South Africa
James McKerrell, CEO of CRS Technologies South Africa

Decision-makers in businesses understand that HR and payroll solution integration and application is a matter of combining effective technology, service providers and management.

While there are varying views in the market about the scale and significance of HR and payroll technology implementation, the baseline premise of this integration is change management, says James McKerrell, CEO of HR and HCM solution and services specialist CRS Technologies.

"Change management is hugely important, as is having the necessary resources to assist in the process. If there is no 'buy-in', the implementation will not be successful," says McKerrell.

CRS Technologies acknowledges that competition has increased within the HR and payroll solution and service delivery space. There are new service providers and solutions entering the market everyday.

With this much choice, it is important to be as selective as possible and evaluate credentials meticulously.

"Companies should ensure they engage with a knowledgeable partner with a good track record... decision-makers should evaluate all solutions and select a provider with sound legislative compliance and can meet their requirements by configuration not through development," says McKerrell.

Core functionality

Any technology selected must enable the most manual processes and must be able to effectively engage with employees on a real-time, online manner.

"Often, companies want to immediately address their burning platform. A planned, phased approach of implementation should be agreed upon, to ensure the base line is in place, in order to grow the system to meet their changing needs," McKerrell continues.

CRS Technologies says it is important for payroll and HR practitioners to understand that technology does not reduce the significance of their role; rather it is meant to enable manual processes. This frees up practitioners to become more strategic in the businesses.

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CRS HR & Payroll Solutions

CRS HR & Payroll Solutions is a provider of services and solutions to the human resources and payroll markets in Africa in general and South Africa in particular.

Established in 1985, the company has served as the premier provider of HR systems, solutions and remuneration products to business across expanding market segments.

CRS HR & Payroll Solutions' product portfolio encompasses everything the decision maker in business requires to support the roll-out of an effective HR and payroll strategy.

The company's foremost reputation as a reliable service provider and trader in rapidly expanding market segments and to blue chip companies is underpinned by its affiliation and partnership with a number of respected, industry-regulatory bodies.

CRS is a signatory to the Information Technology Association (ITA) and a member of the Payroll Authors Group of South Africa.

It is also a member of the South African Payroll Association, South African Rewards Association and the Institute of People Management.

Its expertise and business acumen within these mission-critical aspects of business management have ensured that it remains an ultra-competitive, secure and unrivalled market performer.

CRS provides a service to numerous countries throughout Africa, including Egypt, Kenya, Nigeria, Namibia, Botswana, Swaziland, Lesotho and Mozambique.

The continent is viewed as being a thriving, high-growth market and one that the company will continue to add value to.

Editorial contacts

Bernice Houston
CRS Technologies
(+27) 11 259 4700
berniceh@crs.co.za