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White paper: KYC sparks an automation revolution


Johannesburg, 26 Oct 2018

The goal of any financial institution is to attract and retain clients, reduce the costs of doing business, and drive growth and profitability.

In an era of transformation and digitisation, key industry drivers include delivering a rich, omni-channel experience to your increasingly savvy customers, modernising your infrastructure to keep costs in check and finding better ways to keep up with a seemingly endless list of rules and regulations.

One of the most critical among this list is the requirement to determine the trustworthiness and the true intent of a potential customer or company who engages with you. Know Your Customer (KYC) is the process of a business verifying the identity of its clients by using reliable, independent source documents, data or information.

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