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CSX to distribute Alaris products in Southern Africa

Regina Pazvakavambwa
By Regina Pazvakavambwa, ITWeb portals journalist.
Johannesburg, 10 May 2018
CSX signs a distribution contract with Alaris, a Kodak Alaris business.
CSX signs a distribution contract with Alaris, a Kodak Alaris business.

US-based information capture solutions provider Kodak Alaris has signed a distribution agreement deal with local distributor CSX Customer Service.

According to the companies, the deal will enable the availability of Alaris products in Southern Africa. CSX will be responsible for the distribution of the information capture solutions products in Southern Africa, including scanners and capture software, information management solutions as well as professional services and support.

Samer Mihyar, regional marketing manager of Middle East and Africa for Alaris, says together with CSX, Alaris is looking to capture a big part of the South African market production capture space, which is worth $10 million.

The massive demand in the region for document imaging and information capture solutions across several verticals is what prompted the partnership between Alaris and CSX, says Naji Kazak, regional general manager for Alaris.

"Our partnership is built on complete understanding and alignment with the Alaris IN2 Ecosystem, designed to remove complexity from information capture to drive business efficiency and growth."

Government remains the top vertical in Southern Africa for Alaris, says Mihyar. But the company is seeing opportunities in the financial, legal and accounting application sector, as well as mining education healthcare and insurance, he adds.

"Alaris is looking at helping organisations and government entities digitise their paperwork at the point of entry to make sure all relevant information is captured at the right time."

The deal will help us to expand both in SA and Southern Africa, says Mihyar. "CSX has the vast distribution experience that will allow us to expand our channel."

"We have been partners with Kodak Alaris in one form or another for more than four decades," says Mario Martins, MD of CSX Customer Services.

"We are proud and honoured to have been chosen as the African distribution partner of choice. From the original analogue microfilm formats to the digital image formats and ultimately to the full document imaging solutions that Alaris now offers, we will continue delivering the same excellent sales and service solutions that prompted the partnership."

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