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Software and the treadmill of continuous improvement

The key to software success is finding innovative ways to manage the continuous improvement process, says Adam Barrie-Smith, CTO at South Africa Qlik Master Reseller.


Johannesburg, 31 Oct 2018

In the world of software development, continuous research, development and product upgrades are the name of the game. As the world continues to digitise, and Industry 4.0 drives rapid development, software providers are hard pressed to keep pace and ensure their solutions remain relevant, reliable and accurate.

In a highly competitive market, the key to software success is finding innovative ways to manage the continuous improvement process. According to Adam Barrie-Smith, Chief Technology Officer at South Africa Qlik Master Reseller (SAQMR), an EOH company, Qlik is delivering on its new approach to continuously improving software.

"As customers upgraded their Qlik Sense to the September 2018 release, the feedback confirmed that the upgrade was highly beneficial but simple to manage," confirms Barrie-Smith. "With sensible backups and user-friendly release notes, it provides expert insights into Qlik Sense, Qlik NPrinting and the Qlik Web Connectors."

The Qlik Web Connectors' upgrade was of particular importance, due to the significant changes implemented in Twitter and Facebook Insights. There are a number of new features with Qlik NPrinting, but the most significant is the ability to import users and password protection functionality for PDF reports.

In evaluating the efficacy of the upgrade, Barrie-Smith considered his personal Qlik Sense application, and the benefits he experienced. "The easiest way to see feature improvements is to watch the video. My favourite is a trivial one; my notebook has an identity crisis thinking it is a touch-screen. It is not and so the new feature, which allows you to turn off touch-screen functionality, is very useful for me. On my Qlik Sense site, I also used the opportunity to move from Token to the Professional/Analyser User model. This is easy to do, and the only administration involved was to reallocate user licences. I also installed the Qlik Web Connectors, which come free with the new Professional/Analyser User model."

Barrie-Smith confirms the continued improvements of the Insight Advisor show how Qlik applies artificial intelligence to amplify human intelligence. "The Qlik Sense native map improves again, along with various additional features to delight users," he concludes. "September 2018 is another great release from Qlik, bringing with it a strengthening of multi-cloud and an early adoption programme for the Qlik Associative Big Data Index. I am looking forward to the November 2018 release."

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Qlik

Qlik delivers intuitive platform solutions for self-service data visualisation, guided analytics applications, embedded analytics and reporting to approximately 40 000 customers worldwide. Companies of all sizes, across all industries and geographies, use Qlik solutions to visualise and explore information, generate insight and make better decisions. Qlik optimises business intelligence (BI) by harnessing the collective intelligence of people across an organisation. It focuses on empowering people, by enabling everyone in an organisation to see the whole story that lives within their data.

South Africa Qlik Master Reseller

South Africa Qlik Master Reseller (previously known as QlikView SA) has been a member of the EOH group of companies since 1 July 2014, facilitating a great partnership that aims to accelerate growth for Qlik in Southern Africa directly or through its specialized Partner channel. SA Qlik MR's portfolio of products meets customers' growing needs from reporting and self-service visual analysis to guided, embedded and custom analytics. Over 1800 customers rely on Qlik solutions to gain meaning out of information from varied sources, exploring the hidden relationships within data that lead to insights that ignite good ideas.

These solutions bridge the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology that Qlik pioneered, pioneered the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, Qlik's self-service analysis can be deployed with data governance in days or weeks. The platform's app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, Qlik does business in more than 100 countries with over 40,000 customers globally. For more information, please visit www.saqlik.com.

Editorial contacts

Raynique Ducie
Perfect Word Consulting
perfectword@trinitas.co.za