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Atmos by CallCabinet awarded 2021 Internet Telephony Product of the Year for sixth consecutive year

CallCabinet’s Atmos compliant call recording and voice analytics platform honoured once again for providing industry-leading solutions within the call recording and compliance industries.

Johannesburg, 15 Mar 2021

CallCabinet, the pioneer in cloud-native call recording and voice analytics, is honoured to announce that TMCnet has awarded its 2021 Internet Telephony Product of the Year award to Atmos, CallCabinet’s compliant call recording and AI analytics platform.

“It’s remarkable to receive TMCnet’s Internet Telephony Product of the Year award for the sixth consecutive year,” stated Ryan Kahan, CallCabinet Group CEO. “We’re proud that CallCabinet continues to earn recognition as an innovator of the modern, work-from-anywhere customer interactions solution.”

Atmos by CallCabinet is a comprehensive, cloud-native, work-from-anywhere customer interaction platform designed to optimise the customer experience. Atmos intelligently converts voice data into actionable insights that impact quality control while modernising the customer experience. Atmos leads the way in premise-to-cloud migration by providing enterprises with complete data ownership over new and legacy recordings. Our platform organises all of a company’s raw call data so that it can be utilised across any big data solution. Atmos is UC-friendly and PBX-agnostic; no matter how your business communicates, we capture it. Atmos delivers “voice of customer” analysis, agent scorecards, performance management, speech analytics, compliance and policy recording, emotive detection and more.

“When we first built Atmos, we couldn’t have envisioned how relevant a work-from-anywhere platform would be,” noted CallCabinet SA’s Sales and Marketing Director Matthew Balcomb. “The Atmos model is unique because it gives companies 100% ownership of their data while keeping them compliant on any device, no matter where their workforce resides.”


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CallCabinet

CallCabinet is the pioneer of cloud-native call recording software as a service. Atmos by CallCabinet makes highly actionable, business-critical insights accessible to every business through AI-powered voice analytics. CallCabinet leads the migration from legacy, premise-based compliance recording to the Cloud with an essential service offering that integrates archival and new compliance recordings into usable voice data that big data business solutions can utilise. CallCabinet’s recording platform modernises the customer experience, mitigates security risks, and meets global compliance and data sovereignty standards. Our scalable solution reduces the total cost of ownership (TCO) while providing businesses full ownership of their security compliance, controls and data. Atmos’ cloud security, rotating encryption methodology, redundant and resilient network is a secure and compliant multi-platform, multi-tenant, carrier-grade solution that is telephone system/platform agnostic - changing compliance from locational to individual. Headquartered in Boca Raton, Florida, CallCabinet has additional regional officers in Australia, Germany, South Africa, and the United Kingdom. Discover the power, flexibility, and scalability of Atmos at www.callcabinet.com.

Media Contact

For Media Inquiries Contact: Judith Bowyer, Director

Email: judithb@callcabinet.co.za