Magic Software earns ServiceMax Technology Certification, releases connector for fast, easy system integration
Dedicated Magic xpi for ServiceMax connector enables real-time business process integration with ERP and other enterprise applications.
Magic Software Enterprises, a global provider of software platforms for enterprise mobility, cloud applications, and business integration, announced today it has become a certified technology partner in the Technology Alliance Program for ServiceMax, a GE Digital company, the leader in cloud-based field service management solutions. As a result of this partnership, Magic Software is launching a prebuilt, certified ServiceMax connector for its popular Magic xpi Integration Platform.
Magic's new dedicated ServiceMax connector enables real-time business process integration between ServiceMax and other enterprise software, such as ERP systems, enabling ServiceMax customers to streamline field service processes, eliminate duplicate data entry, and increase productivity. For example, integration can allow a company's ERP system to be automatically updated when technicians complete time cards or order replacement parts. With Magic's code-free drag, drop and configure approach, users easily connect the data and business processes they want to create efficient and innovative business processes across systems.
"We're pleased to welcome Magic Software as a technology partner and to feature their listing in the ServiceMax Marketplace," said Blake Wolff, Senior Vice President Services and Alliances at ServiceMax. "Magic's proven integration capabilities can help our customers maximise the value of their ServiceMax platform."
"We're excited to join forces with ServiceMax, the global leader in field service management software," said Yuval Lavi, VP Technology at Magic Software Enterprises. "Magic xpi's ServiceMax connector and unrivalled connectivity give organisations the ease and flexibility to transform their businesses with end-to-end processes that increase customer satisfaction and technician productivity. We look forward to a long and fruitful working relationship."
Bobby Culberston, software developer at joint customer Westmor Industries, adds, "I have been using Magic to integrate ServiceMax and JD Edwards (E1) and can't imagine the success of our system without it."