Subscribe

What role for HR in 2020-2025?


Johannesburg, 28 Nov 2016
Whitepaper: What role for HR in 2020-2025?
Whitepaper: What role for HR in 2020-2025?

The digital revolution ushered in a new world - one that is fast, open, responsive and raises a number of challenges. This change has a direct impact on traditional industries, which are being transformed, altering social relationships and the customer experience. It is true that the stakes are high: in this new digital era, the right information will have to be exploited at the right time and in the right place if the experience the company's customers and staff enjoy is to be fully optimised. The world of work is not immune from this; far from it: faced with the new forms of work that are developing or with the arrival of collaborative working methods in business, what missions will the HR function need to accomplish in order to deliver a true employee experience?

The digital revolution is having a very significant impact on us, as HR managers. That is why Orange commissioned this White Paper, which provides analysis aimed at understanding the new challenges to HR from the digital transformation and major societal changes. How are the occupations, skills and stances of HR affected by digital? More broadly, how can HR evolve its responsibilities and strengthen its role as a driver of company transformation, in a way that reconciles the digital and the human?

This White Paper was co-authored by Orange's HR teams, Oliver Wyman and Mercer. It includes analyses from interviews with the heads of HR of large French and international firms, leading academics in the fields of management, the humanities and social sciences, and Orange teams.

Share