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Far South Networks PBXes offer industry-first voice logger solution in the cloud


Johannesburg, 01 Dec 2014

Far South Networks, a leading supplier of IP PBX and SIP Gateway products, in association with Call Cabinet Corporation, a leading provider of entries voice logging solutions, now offers its PBX customers with access to "Atmos", southern Africa's first cloud-based, compliant voice logger solution.

Leveraging a "Voice Logger in the Cloud" model, Far South Networks PBX customers are provided with ultimate flexibility, scalability, security and unlimited storage of their calls and other sensitive data, without the need for any additional hardware or installation services.

By establishing tight platform integration between the Far South Networks PBX and the Call Cabinet's global cloud-based voice logging platform, Far South Networks customers gain access to a secure voice logging service at the click of a switch, with no additional hardware required.

All presented call recordings are 100% compliant and are individually secured and encrypted at source. Customer call data is stored in the cloud across multiple servers and geographical locations. Atmos supports logging across multiple PBX sites or branch offices with the ability to search, sort and locate calls within seconds.

Whether required for staff training, dispute resolution, POPI compliance or for security reasons, this unique product bundle affords Far South Networks customers with an opex-only solution, with the selection of a service level of their choice.

"We are excited to work closely with Call Cabinet in establishing and maintaining synergies between our complementary product offerings in the ICT market," said Grant Broomhall, managing director of Far South Networks. "We are proud to be the first to market in southern Africa offering our PBX customers with seamless access to voice logging services now, and look forward leveraging further value-added applications going forward."

Far South Networks will launch the Atmos product bundle via its distribution channel partners on 1 December 2014. Customers with existing Far South Networks PBXes will gain access to the Atmos call logger service via a single remote software update.

"Call Cabinet SA is extremely excited to launch South Africa's first hosted call recording solution on all the Far South Networks devices, as this will allow any SME to become fully compliant at a fraction of the traditional cost," said Matthew Balcomb, CEO, Call Cabinet SA.

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Far South Networks

Changing the communications landscape for good

Far South Networks is a world leading, "proudly South African" designer and manufacturer of IP PBX and SIP Gateway products. Far South Networks products integrate robust communications hardware with open standards-based telephony software applications, providing the business user with cost-effective, full-featured, reliable and easy to use platforms for the converged voice and data market. Far South Networks' products provide a scalable, secure and redundant solution for the SME, guaranteeing quality connectivity via traditional telecoms, IP and fixed mobile convergence. Far South Networks technology lets the SME balance its capex with its business requirements by supporting a migration path to on-site or Centrex-based services - all on one device. For more information, visit: http://www.farsouthnet.com.

Call Cabinet

Call Cabinet Corporation, market leader in enterprise voice logging, workforce optimisation and agent evaluation solutions, holds the unique position of having multiple product offerings to ensure it is able to provide its clients with a turnkey, affordable solution tailored to their specific requirements. Based in Boca Raton, Florida, USA, Call Cabinet Corporation, together with its South African-based subsidiary, Call Cabinet Southern Africa, has earned an enviable reputation as a leader in the competitive call recording market. Its suite of products has been implemented worldwide in a wide range of organisations.

For further information, please visit: www.callcabinet.com or www.callcabinet.co.za.

Editorial contacts

Grant Broomhall
Far South Networks
grant@farsouthnet.com