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End of the road for e-mail?

 


Johannesburg, 09 Jun 2010

E-mail is a business-critical application, but Web technologies have rapidly evolved, enabling a growing spectrum of capabilities offered by communication and collaboration tools. While e-mail remains crucial to many organisations, it is now part of a much broader set of equally business-critical tools.

Galdon Data managing director Garry Ackerman says tomorrow`s successful businesses will be built on more than just e-mail. "Today, Microsoft Unified Communications, the full suite of enterprise level unified communication and collaboration tools, can enable businesses of any size to optimise their communication tools in a cost-effective, secure and compliant manner."

Combining information sharing and team working applications is worth considering. Many businesses already take advantage of tools that enable greater employee productivity from a unified communications and collaboration environment, increasing the benefits of cost savings, efficiency and reliability already enjoyed.

"Successful businesses are built on good communication and companies are now able to reach out to colleagues, customers and partners in more ways than ever before. With a broader set of communication tools, people can share documents and collaborate on projects from locations around the world.

"Furthermore, they can share schedule information with colleagues to make sure everyone makes the best use of their time; they can even hold real-time meetings with people anywhere in the world while sitting at their desk, using only a PC and Internet connection. More importantly, businesses can be present to their customers when it counts, wherever they are," he explains.

He says for those that have not yet stepped into the world of unified communications, Microsoft Unified Communications can offer a simple and effective way to remove costs while enabling efficiency savings and growth. Unified communications can lead to significant cost savings throughout an organisation, with the potential to reduce travel and training costs, real estate costs, telephony costs, IT infrastructure costs and more.

These Microsoft solutions, available from Galdon Data, include shared document workspaces, online live meeting facilities and instant messaging - applications that are rapidly gaining adoption in business due to their ease-of-use and the productivity gains they offer through enhanced teamwork and collaboration.

In addition, IT managers benefit from a reduced administrative burden and the peace of mind that comes with the knowledge that services are reliable, secure, resilient to threats, compliant and based on the latest technology from Microsoft. They are not only cost-effective in terms of IT spend, but can also realise a substantial saving on travel. A growing number of companies are discovering the benefits of a comprehensive suite of unified communications tools, based on industry-leading Microsoft technologies that can be provided at the customers` offices or delivered over the Internet with no need for upfront investment.

"Many businesses already take advantage of e-mail servers or hosted e-mail services. As these e-mail servers and services are extended to become a suite of communication tools, this will create greater flexibility and control of the business communication and collaboration environment while increasing cost savings, efficiency and reliability already enjoyed," he concludes.

For more information, call (011) 805 4420 or e-mail sales@galdon.co.za.

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Galdon Data

Galdon Data is an information technology (IT) services company that specialises in providing solutions for business process automation and unified communications. This encompasses information capture, business information delivery, convergence and document solutions using the Microsoft, Captaris and Autonomy (Cardiff) range of products.

Galdon Data is accredited as a Certified Microsoft Gold Partner and has been a Microsoft partner since 1998. The company holds competencies for Information Worker, Data Management and Unified Communication & Collaboration, specialising in Voice. It was also selected by Microsoft to be one of very limited number of members of the Unified Communications (UC) Voice Partner Program (VPP) worldwide and the first in southern Africa to achieve this status. This distinction solidifies Galdon Data`s expertise in Microsoft`s Unified Communications (UC) solutions, including Exchange Server 2007 and Office Communicator 2007.

As an AmVia Platinum Partner, Galdon is in the enviable position of being the largest CallXpress (Unified Messaging) and RightFax (business information delivery like fax, e-mail & Web) service company, with the largest service market share in southern Africa. Many of those clients are serviced through our business partners. Galdon Data`s experience extends beyond the implementation and/or support of 400 Unified Messaging (Voice and/or Fax) sites. Its experience with Unified Messaging and Auto-Attendants implementation extends since 2000.

Galdon Data prides itself by the highly skilled team of Microsoft Solution specialists that focus in assisting customers understand various Microsoft technologies and advises them as to which technologies best suit their business requirements. These services range from business productivity infrastructure optimisation workshops, consulting around business requirements and business analysis. These areas of customer engagement are key in helping Galdon understand its customers better. Its expertise in Microsoft solution design, development and implementation allows it to tailor solutions around individual customer environments.

Galdon Data is a company boasting 40 highly skilled and certified staff members, with national representation in Johannesburg, Durban, Cape Town and Port Elizabeth. Galdon Data is also a black empowered company with shareholding from Abnoba. For more information, visit www.galdon.co.za.

Editorial contacts

Ivor van Rensburg
IT Public Relations
(082) 652 8050
ivor@itpr.co.za
Fairoz Jaffer
Galdondata
(011) 805 4420
FairozJ@galdon.co.za