Subscribe
  • Home
  • /
  • TechForum
  • /
  • Kyocera streamlines customer journey through launch of new Web site

Kyocera streamlines customer journey through launch of new Web site

The site features an insights hub and an overview of business challenges, and provides expert analysis of the world of digital transformation and hardware solutions.

Johannesburg, 06 Feb 2020
Sharon Peché, Marketing and Communications Manager at Kyocera Document Solutions South Africa.
Sharon Peché, Marketing and Communications Manager at Kyocera Document Solutions South Africa.

Kyocera Document Solutions South Africa has launched a new Web site, www.kyoceradocumentsolutions.co.za, which uses cutting-edge resources and elegant design to make the user experience personalised and effective.

“After the launch of our new brand identity in April 2019, this long-awaited step marks another milestone in our history, and is the latest development in the company’s ongoing digital transformation,” says Sharon Peché, Marketing and Communications Manager at Kyocera Document Solutions South Africa.

“Kyocera is in transition as we adapt to an ever-changing industry. This Web site gives us an opportunity to continue to grow and provide additional ways for us to help companies improve efficiency,” explains Peché.

Using Adobe Experience Manager (AEM), a cutting-edge platform for Web content management, Kyocera can now deliver exceptional digital experiences to the user. Combined with Salesforce tools, the platform provides a highly personalised user experience which automatically adapts to any device. This ensures that the new user-friendly interface maintains an eye-catching design, making information easy to identify and read, as well as responsive and quick to load.

The creation of a ‘Smarter Workspaces’ section, which features an insights hub and an overview of business challenges, provides visitors with expert opinions and analyses of the world of digital transformation and hardware solutions. These areas of the platform will be regularly updated with the latest trends within the field.

As Kyocera continues to move into the solutions and software industry, while maintaining its history of more than 60 years as a specialist in hardware products, this new Web site presents an innovative digital point of contact with online users.

As Kyocera’s founder, Dr. Kazuo Inamori, outlines in the company’s philosophy, this project is a key pillar in efforts to “continuously seek to make work better” in order to drive innovation.

“This launch represents our organisation’s digital winning aspiration, the driving force behind our desire to fuel digital transformation, both internally and by helping other companies to do the same,” concludes Peché.

Share

Kyocera Document Solutions South Africa

Kyocera Document Solutions South Africa is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organisations put knowledge to work to drive change.

For further information visit www.kyoceradocumentsolutions.co.za.

Kyocera Document Solutions Europe

Kyocera Document Solutions Europe is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organisations put knowledge to work to drive change.

Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totalled 1.62 trillion yen (approx. US$14.6 billion). Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.

KYOCERA Document Solutions Inc

Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totalled 1.62 trillion yen (approx. US$14.6 billion). Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.