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The German Embassy partners with Emerge Queue on customer journey management


Johannesburg, 24 May 2016

The Germans, who are renowned for their engineering skill, have chosen to partner with Emerge Queue in South Africa to install a Qmatic Solo Solution at the new German Embassy in Muckleneuk, Pretoria.

''It is a great honour to install this system at the German Embassy in Pretoria'', says Eugene Swanepoel, Managing Director of Emerge Queue. ''Solo is a unique solution that I believe will not only hit the ground running at the embassy, but will help improve overall efficiencies in all aspects of their Customer Journey Management".

Solo is a powerful, standalone Customer Journey Management solution that organises queues and provides management information to the user. It is easy to install and doesn't even need its own PC. It's a solution that is ideal for branches with multiple service categories and basic needs.

Emerge Queue is the sole provider of Qmatic customer experience solutions in South Africa, as well as other neighbouring countries. It is a Qmatic Premium partner and the market leader in South Africa.

For more information on any of its products and services, please visit Emerge Queue's Web site at www.emergequeue.com or contact it at info@emergequeue.com.

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Editorial contacts

Frans De Villiers
Emerge Queue
frans@lisolethu.com