Johannesburg, 30 Oct 2018
BUI is pleased to welcome First Technology's Microsoft Services Division (MSD) into the fold.
Consultants from First Technology's MSD will join the BUI team from 1 November 2018, and will continue to deliver top-quality services to First Technology's customers, under the BUI banner.
BUI has been a part of the First Technology Group since March 2015, and the business relationship is a collaborative one. This restructure enhances the professional services and consulting capabilities within the group.
BUI Managing Director Ryan Roseveare is excited to see so many new faces at the company. "BUI is a skills-based business and we have a lot of highly skilled people. By adding to our team, we're building a bigger talent pool. This means more experts on hand to help customers," he says.
Going forward, First Technology's customers will have access to a dedicated team of specialist consultants at BUI.
Roseveare believes continuity is important. "As far as the customer experience goes, everything stays the same. We're going to provide a seamless, one-vendor interaction for all First Technology customers who require Microsoft services. It's a much more holistic approach to service delivery," he says.
The BUI team will assist First Technology's customers with general inquiries, technical support, and specialised services (including Microsoft's FastTrack, which helps customers deploy Microsoft cloud solutions confidently).
BUI and First Technology are both recognised Microsoft partners, and recently took home several accolades at Microsoft SA's 2018 Partner Awards gala in Johannesburg. Roseveare is confident that the service excellence for which both companies are known will now be amplified.
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