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Digital document management taking businesses to the clouds: AIS


Johannesburg, 26 Sep 2017
Craig Leppan, Business Development Manager at AIS.
Craig Leppan, Business Development Manager at AIS.

An increasing number of companies are readily adopting digital solutions to automate and enhance critical processes, most prominently document management. Experts in the field say the advent of innovation and rise of mobile-first and digital-centric businesses has changed the industry dynamic profusely.

Digital documentation and solution development is being driven by cloud-based solutions, integrations via APIs and digital signatures.

Local specialist software and IT services provider Assimilated Information Systems (AIS) says in terms of the adoption of digital document solutions, the majority of large enterprises are still engaging their customers with paper forms and signatures.

"The smaller start-ups though, that must scale acquisition without seeing their customers, are mobile first and exclusively digital - and this is disrupting the industry and eating into the enterprise customer base," says Craig Leppan, Business Development Manager at AIS.

According to Leppan, on the digital document output side, many large enterprises have implemented digital document solutions, but there remain business challenges around rapid business rule changes, branding updates and product changes to keep up with market demands.

"Those that have embraced the appropriate document solutions for their business are seeing the ability to adapt their messages and product offerings to their customers," adds Leppan.

While going paperless is the main objective, AIS points out that there are several considerations that must be kept in mind.

"Mostly it starts with an understanding of where they are today - in terms of IT systems legacy, architecture and other factors. Cloud is an obvious choice to implement new solutions next to some of the legacy systems and to pilot a digital process with a small customer base," Leppan continues.

AIS believes there is serious business momentum now with global customer bases that need to be digital, and a new millennial customer that only knows digital and mobile.

The reality of the market is that there are risk factors involved in digitalisation and document automation, including storage, audit, proof of signatures, contract repudiation and reputation damage.

But, as Leppan explains, these are mitigated by normal good IT governance, architecture and implementing proven and trusted solutions.

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Assimilated Information Systems (AIS)

Assimilated Information Systems (AIS) is an established South African specialist services provider of software and IT. It was incorporated in 2006 to supply large companies and multinationals, and leverages off its inherent intellectual capital - over 66 years of combined IT industry experience.

In 2013, the company entered a new phase of development when it became a member of e4. AIS comprises a close-knit group of specialists with a wide range of expertise in the fields of:

* Document generation, automation and governance;
* Digital signatures;
* Access control, asset tracking and biometrics;
* Specialised software development for Microsoft platforms, including application development and system integration;
* Security;
* Communications; and
* Enterprise systems architecture.

Large software development projects undertaken include:

* Renewal of aging branch application infrastructure for teller applications (Absa Retail Bank);
* Develop application infrastructure and applications to support and integrate teller cash recyclers (Absa Retail Bank);
* Develop application infrastructure and applications to replace manual treasury book (Absa Retail Bank);
* Using its DocFusion product suite:
* Enable paperless customer onboarding and complex contract generation, including digital signatures (Absa Retail Bank ); and
* Generate complex contracts for commercial property funding customers (Absa Bank CPF).

AIS partners include: Ovations, Prosense Technology and Liv4IT.

The company is also a certified Microsoft Gold Application Development partner.

Its extensive profile of solutions, which incorporates DocFusion, Orchestrate, Insight and Repayment Schedule Calculator, is designed to help clients address key challenges associated with keeping ahead of technology trends.

These trends include advanced document generation and management, digital signatures, data processing and entry, workflow, as well as all relevant areas of compliance. AIS also offers cloud-based, software as a service (SAAS) or on-premises solutions.

Editorial contacts

Marketing
Assimilated Information Systems
(+27) 11 731 8050
marketing@aissa.co.za