Are you ready?
Freshworks is bringing together the most talented players in customer experience, IT, sales, and marketing for an executive breakfast in Jo’burg.
Join us at this in-person executive breakfast forum to stay on top of current trends as we explore strategies for delivering delightful experiences that create loyal customers and advocates, accelerate sales, and level up IT.
Discover
top strategies for delivering delightful experiences for employees and customers
Network
over breakfast with Freshworks experts and leading customers
Get
hands-on with best-in-class solutions by Freshworks
Agenda
Customer Spotlight Panel and Q&A
Asheel Ramdeo, ICT Manager - Servicedesk, Advtech
Stephen Atkinson, Corporate Services Executive, Syspro
Nsika Lungelo Gumede, Customer Success Manager, Adapt IT Holdings Limited
Maudi Ramaboea, Territory Sales Lead - South Africa, Freshworks
Closing Remarks and Invite for Demo/Networking
Umar Amin, Marketing Manager - Africa, Freshworks
CX Leaders
Discover how to delight your customers with effortless customer service. Find out how the most innovative CX organisations are accelerating the speed of service and making every agent a customer service hero.
IT Leaders & Practitioners
Learn proven strategies for right sizing your IT service management. See how other IT teams leverage Freshworks to drive service efficiency, modernise ITSM, and deliver delightful employee experiences.
Sales & Marketing Leaders
Increase conversions with real-world, AI-driven insights that will help you accelerate revenue with context-driven sales and personalised marketing automation. Empower your sales and marketing teams to make every interaction an opportunity to delight.
About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.
More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Visit: www.freshworks.com
