G-Summit Johannesburg 2018
Tuesday 17 July 2018 | The Forum, Bryanston
brought to you in partnership with ITWeb

The world's most extensive customer experience roadshow, covering five continents and over 15 cities

VIDEO

NEWS

Merijn te Booij, chief marketing officer at Genesys. (Photograph by Henk Steyn) 18 Jul 2018 - by Matthew Burbidge
Why are companies still failing their customers?
Merijn te Booij, chief marketing officer at Genesys. (Photograph by Henk Steyn)

Artificial intelligence, the Internet of things and mixed reality are shaping the future of customer experience, says Merijn te Booij, CMO of Genesys.


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