Rebekah Kabugo-Mugisha is a CX professional with a demonstrated history of applying best-in-class industry benchmarks in various industries like aviation, renewable energy, telecoms and social security. Understanding the client needs, wants and desires through the application of AI implications for strategic modelling sets organisations ahead of the curve.

With an MBA in international business and MIT certificate in strategic application in AI, Kabugo-Mugisha comes with a blend of classroom awareness, workplace practice, tacit intuition and key insights in the CX field.