Jack, has been working in the Customer Experience industry for over 20 years. With a passion for bridging the gap between businesses and customers, Jack has helped numerous organizations improve their customer experience.

He has honed his skills through a diverse career in Customer Service, Workforce Management, Technical Consulting, Business Intelligence, Customer Analytics and Product Management. His extensive experience has given him a unique perspective on the importance of creating great customer experiences

When he is not helping businesses improve their customer experience, he can be found in the gym or on a mountain bike trail somewhere.

Overall, he loves being in the customer experience industry and continues to be a valuable asset to companies looking to enhance their customer experiences.