ATIO launches Weav, suite of cloud-based unified communications, contact centre services powered by Avaya


Johannesburg, 25 Aug 2017

ATIO, a specialist provider of ICT solutions in sub-Saharan Africa, today announced the company has launched its first suite of cloud-based unified communications and contact centre services.

Weav, powered by Avaya, is a robust and secure cloud-based solution suite, which offers exceptional telephony, unified communications and contact centre capabilities for enterprises of all sizes.

"Weav services can be deployed as public cloud, private cloud or hybrid solutions. Weav is ideal for enterprises and communities of any size that aim to take advantage of the benefits of the cloud and Avaya's SIP-based capabilities to provide greater staff collaboration and excellent customer experience," said Dawn Hollingworth, Managing Director of ATIO interactive.

"We are very excited to be able to offer Avaya's industry leading unified communications and contact centre solutions as cost-effective cloud-based services throughout southern Africa. ATIO and our network of resellers can now offer Avaya's globally recognised solutions in the cloud backed by ATIO's 30 years of ICT experience of deploying and supporting mission-critical unified communications and contact centre solutions."

Furthermore, ATIO's Weav services are augmented by highly competitive call minute rates that will, in many cases, significantly reduce telecommunications costs.

Danny Drew, Country Manager for Avaya South Africa, says: "We are very proud to be working with ATIO in supporting this exciting suite of Avaya's cloud-based solutions. As a Diamond Partner of Avaya in sub-Saharan Africa, and with its knowledge and expertise in unified communications and contact centres, ATIO adds tremendous value to Avaya's technologies."

Share

Avaya

Avaya enables the mission-critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact centre and unified communications - offered on-premises, in the cloud, or as a hybrid solution. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

ATIO

ATIO provides unified communications and contact centre technology, mobile network design and optimisation services, customer experience measurement, IP and application performance and security testing. It enables communications service providers, enterprises and public sector institutions to deliver high quality, high performance and highly secure services to their customers. Learn more at www.atio.com.

For more information, visit www.atio.com or contact ATIO: info@atio.co.za; tel: +27 11 235 7000.

Editorial contacts

Brenda Mkhoma
ATIO Corporation
(+27) 011 235 7469