TMC names CallCabinet 2018 Communications Solutions Product of the Year award winner
ATMOS SaaS call recording and quality management recognised for exceptional innovation.
CallCabinet announced today that TMC, a global, integrated media company, has awarded CallCabinet's cloud-based call recording and quality management SaaS platform, ATMOS, a 2018 Communications Solutions Products of the Year award.
ATMOS is one of the true cloud-based software as a service call recording and quality management systems that has recorded over 250 million calls as of 31 July this year.
"ATMOS is truly a disruptive business model and technology for the contact centre market," stated Ron Romanchik, Chief Revenue Officer of CallCabinet. "Contact centres traditionally spend millions of dollars on quality management platforms that are deployed locally in their environment, while forced to purchase or lease full systems based on their maximum capacity. ATMOS changes the dynamic by offering an OPEX business model that allows the contact centre to scale up or down, based on changing seat capacities, while only paying for the services they use. Because ATMOS operates in the cloud, all services are virtual, thus lending itself to a more dynamic OPEX business model."
Romanchik went on to say: "CallCabinet has been focused on partnerships with the leading cloud technology players and is sold through various service providers and ITSPs. At only a fraction of the cost of traditional platforms, ATMOS offers the contact centre more bang for the buck. We are changing the market and how customers view these types of investments."
CallCabinet is based in Boca Raton, Florida and markets its ATMOS platform through various ITSP and service provider partners throughout the world. You can find out more about CallCabinet and ATMOS by visiting www.callcabinet.com.