For companies focused on maintaining profitability in today's challenging and precarious economic environment, the ability to harness technology as a tool to create competitive advantage, increase productivity, improve efficiency, maintain control and reduce costs is the cornerstone of business success.
However, rapid change in the ICT sector, including voice, data and mobile telephony, makes it extremely difficult for companies to keep abreast of developments and implement solutions that address their business requirements.
It is against this background that a new technological revolution has been born - the age of “convergence”.
Convergence describes a trend towards tight integration of voice (fixed-line and mobile telecommunications) and data (information technology and the Internet) into a seamless infrastructure that offers business tools and solutions that are not only highly efficient, but also extremely cost-effective.
Enter iConnect, a company at the forefront of convergence that offers its customers voice and data solutions tailored to the small to medium enterprise market. iConnect offers three innovative solutions that provide a platform for a converged network:
* iVoice
* iData and
* iPBX
While each of the three offerings can be positioned in the mainstream sectors of the overall information and telecommunications industry, innovative design and development has enabled iConnect to leverage massive infrastructural investments, undertaken by the GSM and fixed-line operators, to offer clients integrated converged solutions based on an architecture that features guarantees such as full redundancy, 1:1 contention ratios for optimised data speeds, and enhanced carrier-grade quality across all call types.
The iConnect solutions require far less capital expenditure than comparable, separate, legacy voice and data solutions. They are also quickly and easily provisioned either as a new installation, or as a transition from legacy systems.
iPBX at a glance
Key features:
* Full and dramatically increased PBX functionality without the need for a physical unit
* Full redundancy
* Infinitely scalable - regardless of the size of the organisation and its footprint
* Fast and easy provisioning - right down to handset level
Key value points:
* Total control of voice traffic (IVR, voice recording, voicemail, vacation messaging, dial plans, PIN code control, speed dial, call divert, CL and many more)
* Unrivalled flexibility for expansion or down-sizing
* No capital expenditure requirements - single monthly payment per extension covers handsets, installation, maintenance support and all future moves, additions or changes
iData at a glance
Key features:
* Connectivity - Internet and e-mail
* Point-to-point virtual private network for stable, fast and secure links
* Connection via a direct Internet backbone
* Soft caps, hard caps, etc
Key value points
* Guaranteed 1:1 contention ratios
* Single bill - integrated services
* More cost effective - infrastructure
* Diginet services costed on bandwidth basis
iVoice at a glance
Key features:
* Termination of all voice traffic via multiple upstream providers (network independence)
* Next-generation handling of all call types via nine points of presence (POPs)
Key value points:
* Active monitoring 24/7
* Full upstream and downstream redundancy
* Carrier-grade quality across all call types
* Fully integrated back-office environment, including:
* Full-featured telephone management systems (TMS) with customisable reporting and management control
* Single bill
* Single view of the entire organisation - by branch, by department, per extension or individual
011 590 0100
Sales queries sales@iconnectsa.co.za
Resellers' queries resellers@iconnectsa.co.za
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