Infor positioned as a leader, for second consecutive time, in Gartner Magic Quadrant for Multi-Enterprise Supply Chain Business Networks

Infor recognised for completeness of vision and ability to execute.

New York, 11 May 2020
Read time 3min 50sec

Infor, a global leader in business cloud software specialised by industry, today announced that Gartner has positioned Infor, for the second consecutive time, as a leader in its Magic Quadrant for Multi-Enterprise Supply Chain Business Networks. Infor was positioned in the leaders' quadrant for its ability to execute and completeness of vision.

To download a complimentary copy of the May 2020 Gartner Magic Quadrant for Multi-Enterprise Supply Chain Business Networks, click here.

Gartner wrote in the report: “Multi-enterprise supply chain business networks (MESCBNs) are an essential technology component to a successful high-maturity, digital transformation. Executives must understand that their company needs to operate within such networks to stay competitive – in other words, minimise risk, increase efficiency, reduce cost and capitalise on opportunities.”

Heidi Benko, VP of solutions strategy for Infor Supply Chain Management, said: “Companies are looking for a new level of speed, agility and resiliency in their supply chains and multi-enterprise business applications (MEBAs).”

“Yet, the biggest challenge to the effective operation of MEBAs is the integration – connectivity, interoperability and data quality – and collaboration among all the various partners,” Gartner states in the report.

Said Benko: “We believe this is where Infor separates from other network providers. Organically developed for complex multi-party, real-time collaboration and process automation, companies on our Infor Nexus platform can overcome typical business network challenges across the physical and financial supply chain.”

“The best-performing supply chains can sense and respond to dynamic signals in real-time,” Benko added. “Customers can rely on our connected network to obtain real-time, end-to-end trusted signals and AI-driven predictive alerts to help empower users to take action based on intelligence that spans the entire ecosystem.”

According to Gartner: “Multi-enterprise supply chain business networks support a community of trading partners – of any tier and type within an industry-leading network – that need to work and communicate/collaborate on business processes that extend across multiple enterprises, with an end-to-end and shared focus. Such solutions provide their community with multi-enterprise functionality, services and security with special emphasis on supply chain visibility and executional processes.”

In the report, Gartner notes: “MESCBNs must include capabilities in all of the following six categories:

1. Industry-leading network connectivity – including business partner connections, many-to-many network architecture, network interoperability and system integration/multichannel integration.

2. Visibility foundation – centralised information/data hub, a variety of well-defined data objects and data-cleansing/management tools.

3. Universal cross-domain apps – such as identity management, common and configurable process workflows, exception management, visualisation, document management, supply risk management and performance management.

4. Core supply chain apps – predominantly in the domain of supply chain execution but also selectively in supply chain planning; besides offering enterprise-centric apps, the solution must demonstrate multi-enterprise app coverage that creates shared value for both the primary tenant and its network partners.

5. Collaboration – capabilities to collaborate with business partners for issue resolution, such as cross-network instant messaging and self-serve portals.

6. Intelligence – a variety of advanced capabilities, including predictive and prescriptive analytics, analysis (root cause, impact) and artificial intelligence (AI)/machine learning (ML).”

Infor Nexus is the one of the world’s leading networks for multi-enterprise supply chain orchestration. The network can connect businesses to their entire supply chains – from suppliers and manufacturers, to brokers, third-party logistics providers (3PLs) and banks – paving the way for enhanced supply chain visibility, collaboration and predictive intelligence. For more information, visit

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@Infor positioned as a leader, for the second consecutive time, in May 2020 @Gartner_inc Magic Quadrant for Multienterprise #SupplyChain Business Networks. @Infor_Nexus

Gartner, Magic Quadrant for Multienterprise Supply Chain Business Networks, Christian Titze | William McNeill | Bart De Muynck, 4 May 2020.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Infor is a global leader in business cloud software specialized by industry. With 17,300 employees and over 68,000 customers in more than 170 countries, Infor software is designed for progress. To learn more, please visit

Infor customers include:

  • The top 20 aerospace companies
  • 9 of the top 10 high tech companies
  • 14 of the 25 largest U.S. healthcare delivery networks
  • 19 of the 20 largest U.S. cities
  • 18 of the top 20 automotive suppliers
  • 14 of the top 20 industrial distributors
  • 13 of the top 20 global retailers
  • 4 of the 5 top brewers
  • 17 of the top 20 global banks
  • 9 of the 10 largest global hotel brands
  • 7 of the top 10 global luxury brands

Editorial contacts
Steve Bauer (628) 444 5101