New home-buying kit and HeyNed virtual PA make Nedbank MoneyApp about much more than banking


Johannesburg, 27 Feb 2019
Read time 3min 30sec

Nedbank is the first bank in South Africa to incorporate a lifestyle-enhancing virtual assistant into its banking app. With the exciting addition of two new features in the Nedbank MoneyApp, these life-enhancing digital solutions are set to catapult the highly rated, award-winning MoneyApp beyond the realm of banking.

HeyNed, a digital virtual personal assistant and concierge service, uses a vast network of more than 350 000 product and service providers, linking app users to virtually anything they need.

In addition to the convenience of having a virtual personal assistant on call around the clock, HeyNed users benefit from the money-saving potential of a digital service that literally negotiates better prices on their behalf. And, once a MoneyApp user accepts the quote provided to them by HeyNed, payment can be made easily, automatically, by a click of a button through the Nedbank MoneyApp.

According to Ciko Thomas, Group Managing Executive, Nedbank Retail and Business Banking, and an avid user of the functionality, the response has been very positive. "HeyNed users appreciate the fact that the service pays for itself through the savings it delivers," Thomas says, "and that it can be used to source items and access a host of value-adding services, from restaurant and movie reservations to arranging transport home from school for the kids or finding a recommended supplier for those home repairs and maintenance."

In addition to having a PA on call, the exciting new Home-Buying Toolkit makes it easier and more convenient for prospective home buyers, with a comprehensive range of tools and guidelines aimed at equipping them with everything they need to find, finance and purchase their ideal home.

"For most people, a home is likely to be the biggest, most expensive purchase they will ever make," Thomas explains, "which is why Nedbank has created this feature-rich toolkit to make sure they are equipped with all the information and insights they need to optimise the home buying experience and unlock maximum value for new homeowners."

By integrating it into the Nedbank MoneyApp, the Home-Buying Toolkit delivers on this objective conveniently and seamlessly, with a host of valuable tools, including in principle home loan pre-approval that gives buyers a good idea of the amount they qualify for, as well as three free property reports, with information on estimated property valuation, average prices, demographics and amenities in the areas they are considering. This is powered by Lightstone Property, the leading independent authority on residential property information. Through the property search feature, clients will have the ability to search for homes listed by estate agents. Once they have purchased their new home, the HeyNed feature will make it much easier for home owners to manage the admin associated with moving into a home, such as managing municipal connections, furniture removals, renovations and security, to mention a few.

"We believe that our Home Buying Toolkit on the Nedbank MoneyApp can help home buyers maximise their buying power and protect their investment, whether they are still searching for that dream home or ready to begin the process and apply for their Nedbank home loan.

"With these and many more valued features that have already been included in the MoneyApp, we will continue to provide a life-enhancing digital banking experience. We are pleased with the growth in popularity of the MoneyApp, now with 2 million downloads achieved, allowing our clients to manage their money like never before," concludes Thomas.

HeyNed is free for the first three months to new home loan clients using the Nedbank MoneyApp. Thereafter, a monthly subscription fee of R99 will apply.

For all clients and users of the Nedbank MoneyApp, a monthly subscription fee of R99 applies.

Editorial contacts
Nedbank Mbali Khumalo MbaliKh@Nedbank.co.za