3:40

Choosing the right technologies for the experience economy

The employee experience is just as important as the customer experience. In this era of remote working, adopting the right technologies is key to improving both.

4:30

SA healthcare industry and digital transformation

Centralising certain functions will free up resources to allow each hospital or clinic to focus on its primary mission in offering high quality care.

3:30
Jul 23, 2020

Practising successful customer relations during a pandemic

Sales people must provide value to the customer while engaging with them in an empathetic manner.