Companies: Keep connected
ScopServ’s softphone SCOPCOMM can operate via a Web page and the HTTPS protocol or delivered by the SIP protocol via a mobile application.
4:50
The future of team collaboration
IT teams must address workers’ use of multiple platforms that are not integrated with each other or with existing business applications and enterprise communications platforms.
3:00
Workforce Management – maximise your Omni-Channel performance
Major uses for Workforce Management within an Omni-Channel Contact Centre include simplifying and automating processes of staffing and scheduling, says ScopServ Integrated Services.
3:20
Facing new challenges to collaboration and communication
Long underestimated or misunderstood, remote communication and collaboration solutions are now part of the daily routine of thousands of companies and millions of teleworkers.