Adapting call centres to the health crisis
Deploying VOIP technology is the best strategy to stabilise businesses and assist customers in their most desperate situations.
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OTT communication in business
ScopServ Integrated Services ensures its product offering advances to maintain the pace of customer needs in all areas of voice, UC and UCC with video conferencing.
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Unparalleled opportunities through call centre analytics
The introduction of advanced call centre analytics and intelligence software has brought about a new type of service for customers.
New integration with market-leading CRM solution
By integrating CounterPath’s Bria softphone into SAP Sales Cloud, ScopServ can provide SAP-powered business customers with an easily deployable, cloud-based solution, said Todd Carothers, Chief Revenue Officer at CounterPath.