Telecommunications: Powerful solutions for telecommuting

Johannesburg, 25 Jun 2020
Read time 2min 50sec

Over the past few years, work has evolved enormously, adapting to societal changes. The current health crisis has only strengthened this dynamic.

To work safely and securely at home, employees must rely on the multiple solutions offered by the telecommunications industry.

Telecommuters must not lose productivity. Workers must be able to work in optimal remote conditions while not losing functionalities provided by their office environment.

Tools to facilitate collaboration and remote work

Most employees require phones to complete their duties, and in the past, remote connectivity was only possible using cellphones or landlines. For personal privacy, company, propriety and accounting employers required a PBX to connect employees by using telephones, but PBXes traditionally had no technology to connect teleworkers to the PBX. IPBX technologies have solved this problem by making the remote telephony connections ubiquitous using the Internet.

Teleworking has been the business remedy to the pandemic in recent months due to health concerns. But teleworking has many other advantages: better productivity, reduced travel and transport, lower infrastructure costs, etc. If anything, the pandemic has exposed gaping flaws in the way many companies have adopted IPBX by not investing in this technology to secure their businesses.

For beneficiaries and businesses, dealing with change requires some adjustments to their infrastructure. These adjustments can be made by adopting readily available telecommunications solutions. VPN access will allow employees to access the company network from home. VPNs are a secure gateway that allow teleworkers to connect to corporate servers to access the applications and data they need. This solution offers flexibility without any compromise in terms of security.

New generation telephony solutions like IPBXes using VOIP offer real mobility advantages. Thanks to software installed on the teleworker's computer or smartphone, teleworkers can be reached anywhere by converting their old landline into software.

These telecommunications solutions, combined with other collaborative tools, allow teleworkers to easily and anywhere connect to their voicemail, organise videoconferences, make phone calls, text, have access to their professional data, consult their agenda and schedule meetings, but also to exchange and collaborate with their colleagues while being at a safe and productive distance.

Evolution of these solutions an asset for employers

Today, an employee is no longer required to be at an office work computer or desk to check e-mails and communicate with colleagues. Thanks to these flexible unified communications solutions, teleworkers or mobile employees can be reached at any time.

The implementation of technology allows businesses to adapt to employees and governments requiring safe distancing but also ensures continuity between the office and the home. These digital and telecommunications tools ultimately eliminate distances to make employees as efficient at home as within the walls of the company.

Telework can save employers and employees money, but without the right advice from a VOIP telecommunications specialist to integrate the right tools, workers run the risk of being disconnected and meeting difficulty communicating.

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ScopServ, your IP telephony software manufacturer, can advise and help you set up telecommunications solutions adapted to these new working methods. Contact us!