Timeline

2021

May

  • 4.
    The video and contact centre environments have collaborated to create a unified communications platform that has powerful implications for CX, says ScopServ Integrated Services.

February

  • 11.
    One of the biggest benefits for workflow processes is that they provide an audit trail, says ScopServ Integrated Services.

January

  • 6.
    ScopServ’s softphone SCOPCOMM can operate via a Web page and the HTTPS protocol or delivered by the SIP protocol via a mobile application.