Esker recognised as a strong performer in March 2022 Gartner Peer Insights 'Voice of the Customer' Procure-to-Pay Suites by customers

Issued by Global Research Partners for SPI Group

Johannesburg, 24 Oct 2022

SPI, the African distributor for utility software products and services to the open systems segment of the IT industry and the southern African reseller for Esker, a leader in document process automation solutions, today announced the latter has been recognised as a strong performer in the March 2022 Gartner Peer Insights ‘Voice of the Customer’ Procure-to-Pay Suites by its customers.

With 98%, as of 8 June 2022, Esker has the highest percentage of customers willing to recommend. The report evaluated 11 P2P solution vendors based on ratings and feedback from end-user professionals who have experience using the solution.

“The 'Voice of the Customer' is a document that synthesises Gartner Peer Insights’ reviews into insights for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in a buying process as it focuses on direct peer experiences of implementing and operating a solution.”

For further information, please contact Chris Anderson at: +27 11 234 1560; fax +27 11 234 1387; e-mail chris@spi.co.za

SPI

SPI is a company that provides utility software products and services to the Open Systems segment of the IT industry. It is the sub-Saharan Africa distributor for USA-based Innovative Routines; USA-based Help/Systems; USA-based Linoma Software; France-based Esker; and; UK-based OpusVL (ex Xi Software). SPI also develops some of its own software utilities to complement the overseas products that it distributes.

SPI has a wide and varied customer base and includes organisations such as Aspen Pharmacare, Johannesburg Municipality, University of Johannesburg, MMI Holdings, Nampak, National Brands, Stellenbosch University and UNISA

Esker

Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their purchase-to-pay (P2P) and order-to-cash (O2C) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally.

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