Help/Systems recognised again in Gartner 2020 Magic Quadrant for Robotic Process Automation


Johannesburg, 21 Aug 2020

SPI, the African distributor for utility software products and services to the open systems segment of the IT industry and the sole sub-Saharan Africa distributor for Help/Systems, today announced that the latter has been positioned by Gartner in the Niche Players quadrant of the Magic Quadrant for Robotic Process Automation for the second year in a row.

“We are thrilled to once again be recognised in the Gartner Magic Quadrant for Robotic Process Automation. We believe this is confirmation that we are empowering our customers to unlock the full potential of automation,” commented Daniel Laun, Managing Director RPA, HelpSystems. “Our automation solutions truly offer unparalleled value in the market, enabling organisations to increase productivity, improve accuracy, streamline business processes and eliminate the challenges of scalability.”

Automate from HelpSystems empowers five times the value of other RPA solutions, bot for bot, through more than 600 pre-built automation building blocks, the ability to deploy RPA bots as attended or unattended, combined with affordable pricing. Customers recognise Automate software for its ease of use for citizen developers and for the streamlined experience it provides in automating repetitive tasks.

“As RPA continues to transform the way organisations operate, we are committed to innovating and executing on our product roadmap; and, delivering powerful automation software from the desktop to the enterprise,” continued Laun. “Automate software from HelpSystems will continue delivering automation solutions that enable companies to realise value faster and scale with less burden – all within a single solution.”

Gartner disclaimer:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For further information, please contact Chris Anderson at tel. (+27) 11 234 1560; fax (+27) 11 234 1387; e-mail chris@spi.co.za

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HelpSystems

HelpSystems aligns IT and business goals to help organisations build a competitive edge. Our software and services monitor and automate processes, encrypt and secure data, and provide easy access to the information people need. More than 10,000 organisations around the world rely on HelpSystems to make IT lives easier and keep business running smoothly.

SPI

SPI is a company that provides utility software products and services to the Open Systems segment of the IT industry. It is the sole sub-Saharan Africa distributor for USA-based Innovative Routines; USA-based Help/Systems; USA-based Linoma Software; France-based Esker; and; UK-based Xi Software. SPI also develops some of its own software utilities to complement the overseas products that it distributes.

SPI has a wide and varied customer base and includes organisations such as Aspen Pharmacare, Johannesburg Municipality, University of Johannesburg, MMI Holdings, Nampak, National Brands, Stellenbosch University and UNISA

Editorial contacts

Paul Booth
Global Research Partners
(+44) 74700 33126
pabooth@mweb.co.za
Chris Anderson
SPI Group
(+27) 11 234 1560
chris@spi.co.za