Digitally transforming with the customer in mind
Simply implementing a slew of digital technologies will not transform any organisation, and they will end up being disappointed with the results.
Google aims to get into shape with Fitbit
Google has bid $2.1 billion for Fitbit, the wearable device maker.
Verscend buys Cotiviti
The portfolio company of private equity firm Veritas Capital bought Cotiviti Holdings for $4.9 billion.
Sky's the limit for Comcast
Comcast's proposed acquisition of Sky sees the company drop its support of a lower offer from Twenty-First Century Fox.
Siri gets real with VocalIQ
Apple buys an artificial intelligence start-up that could help make iPhone users' Siri interactions more natural.
PayPal goes it alone
The company has joined the S&P 500 index after the completion of its spinoff from eBay.
Holiday shopping abounds
The international ICT market was dominated by many major and smaller acquisitions over December.
BPM must sync with company strategy
Many organisations do not understand their business processes or their customers' needs, which is why they fail, says BPM expert.
BPM drives high-performance organisations
HPOs focus on the customer experience first, and then consider processes and technology, says BPM expert Steve Towers.
A tough but positive year
Amid harsh economic conditions, there is a long list of ICT opportunities for the foreseeable future.
Commission wants heftier Telkom fine
The Competition Commission appeals the Competition Tribunal's decision to fine Telkom SA only R449 million.