Festive season online shoppers spent $1.1tn globally

The COVID-19 pandemic led to explosive growth in online sales between 1 November and 31 December 2020, says Salesforce.


Drivers plot Uber Eats app boycott amid looming protest

Scores of Uber Eats driver partners plan a nationwide protest against the company’s alleged “slavery” treatment of staff and significantly reduced earnings.


Transaction Junction expands e-commerce offering to enable omnichannel approach

A true omnichannel approach allows retailers to interact with their customers across all types of physical and digital channels.


Five e-commerce UX tips to drive sales in 2021

Excellent user experience has never been more relevant or crucial, as the pandemic pushes online retailers to meet significantly changed expectations.


2021, a new opportunity to reward loyal customers

Business owners should pay close attention to trends that now define loyalty and loyalty-based programmes, says LoyaltyPlus.


The rapidly evolving nature of customer-centricity

An effective customer focus can be a business differentiator, but the pandemic and the changing attitude of customers means technology is key in meeting customer demands.

15 Jan

Samsung unveils ‘epic’ Galaxy S21 range

The South Korean electronics manufacturer kicks things up a notch with the Galaxy S21 Ultra.


Homeplus Co. Switches to Rimini Street Support for its Oracle Applications and Database Software

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Homeplus Co. Ltd, a leading Korean grocery and outlet retailer based in Seoul, has switched to Rimini Street Support for its Oracle eBusiness Suite, Oracle Retail Warehouse Management and Oracle Database software.

Dec 11, 2020

The benefits of an agile point of sale enablement

Digitisation is increasing the number of ways customers choose to interact with POS devices, and agility in the POS platform is key to keeping pace with this evolution.


Close contact scanning in self-service applications

Choosing the depth of field optimised for an application can make all the difference to its success, says Newland.


Application performance moves front and centre in business strategy

With best practice application performance testing, companies can ensure system uptime and a consistent customer experience, and avoid failures that could result in a loss of revenue.


2020 underlines need for resiliency

An IBM-commissioned study reveals 73% of enterprise companies consider movement between clouds a priority, and 67% describe consistency of management essential.