Satisfaction with BPM software declining: Forrester

Satisfaction with BPM software among decision-makers has dropped from 60% to 30%, the research firm says.

Digital transformation requires transformed BPM: Forrester

It will not occur unless organisations automate operational processes involved in delivering services to customers, the firm says.

The 8 issues that keep enterprise architects awake at night

Enterprise architects are finding their old ways of doing things are no longer appropriate.

EA today: It's about insights, not architecture

Enterprise architecture is moving away from its traditional focus on technology issues to business requirements.

Standard Bank rated among best in mobile banking

Jul 19, 2017

The largest African bank by assets conforms to mobile banking service best practices, says Forrester Research.

Innovative tech and the crucial role of CIOs

CIOs are increasingly looking for technology solutions to simplify their organisations' business processes, and Lexmark's AccuRead Automate is one, the company says.

Business process management more essential than ever

Jun 9, 2017

Another day, another digital transformation story. But Zensar's particular narrative might be onto something.

'Unforgivably negligent' not to adopt open source

Jun 6, 2017

It is 'unwise' not to at least consider open source tools and technologies, says Forrester.

Black Duck report highlights open source vulnerabilities

May 31, 2017

With open source software becoming mainstream, many organisations use it without even being aware of its presence, making them vulnerable to attack.

Virtual Private Cloud alive and thriving in SA

May 10, 2017

Security, performance and efficiency are among the key reasons for the rapidly growing uptake of VPC.

Going digital is more than going 'e' for SA retailers

Apr 10, 2017

Bricks and mortar retailers are turning to digital technologies to better understand customer behaviour.

Business process management is dying ... Long live BPM

Feb 8, 2017

If traditional Business Process Management were human, it would currently be in intensive care, according to Forrester Research.