SAP Africa

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This is the last call to take the ITWeb customer experience survey, being conducted in partnership with SAP.


Last call to take our CX survey, stand a chance to win

The ITWeb customer experience (CX) survey, being conducted in partnership with SAP, has gone live.

Oct 29, 2020

Four ways banks can win the customer affinity battle

Digitisation is the top priority, says Darrel Orsmond, financial services industry head at SAP Africa.

Aug 28, 2020

COVID-19’s impact on logistics creates ripple effect in other industries

Logistics firms should seek ways to digitalise the customer experience to create new ways of engaging with customers, says Samantha Naidoo, logistics industry value advisor at SAP Africa.

Jun 19, 2020

Local ICT sector may never fully recover from COVID-19 shock

South Africa’s digital economy is expected to plunge even deeper into crisis, with a full economic recovery in the ICT sector forecast to be “highly unlikely”.

May 27, 2020

Machine learning helps protect Africa’s wildlife

Conservationists use machine learning algorithms to protect endangered species in Africa.

May 6, 2020

Lockdown diary: Tjaart Malan, SAP Africa

SAP Africa’s head of digital business services says the company “leaped into action” to support essential services during the lockdown.

Aug 13, 2019

Bumbo International reinvests in SAP Business One as technology of choice

Infant and toddler brand renews partnership with SAP Business One from 4most for its strong tech infrastructure, tight controls and holistic view of the expanding business.


AI: Leaving no one behind

We must use digital technologies as a great equaliser, and not create a situation where millions of people are unable to participate in a digitally driven economy, says Cathy Smith, MD of SAP Africa.

Feb 20, 2019

SAP appoints regional director for Southern Africa

SAP Africa has announced Cameron Beveridge will be Southern Africa's new regional director.

Jan 18, 2019

SAP Africa Code Week exceeds target, trains 2.3m

The skills development initiative empowered millions of youth with basic coding skills, almost doubling the previous year's achievement.


AI-powered chatbots unlock business value

Chatbots can understand a user's intent, take the appropriate action to resolve the user's problem, and perform a smart hand-off to a human agent if required, says Rudeon Snell, Leonardo leader at SAP Africa.

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