Air traffic control entity plans massive cyber security upgrade
Air Traffic and Navigation Services will fast-track the appointment of critical resources to boost its cyber security, in response to growing global cyber threats.
The forced industrial revolution: Part 1 – The precipice
The word precipice is a double-edged sword that speaks of a paradigm shift in thought, action and results.
AI-enabled chatbots improve call centre deflection rate
AI can support human staff and make them ‘superhuman customer service agents’, says Vishal Chopra, Freshworks.
Facebook ramps up artificial intelligence to detect hate speech
The latest data from the social media company shows AI helped it detect 95% of the hate speech it removed between April and June.