With AI set to transform the way businesses operate, you can't afford to be left behind, says Jon Tullett, senior research manager for cloud/IT services, IDC.

The accuracy of data used by AI processes is critical. Using inaccurate or contaminated data would likely render AI output useless.

As companies invest in digital tech, IT teams are struggling under the growing workload, says Adeshni Rohit, business unit manager at Axiz.

With AI, large data sets can be interpreted and processed, adding value and creating business opportunities, says Bluekey Seidor.

Genesys is hosting a Blended AI Summit to explore how AI can improve the cus-tomer experience within contact centres.

The company hopes to enable customers to run an intelligent enterprise, putting user experience first.

Forensic experts in AI behaviour are in demand as companies look to reduce biases in technology solutions, says Gartner.

Advances in AI and machine learning makes it simpler for businesses to integrate advanced analytics and machine learning in their platforms.

Dimension Data unpacks the top factors that impact customer satisfaction.

Get guidance and practical insights on how to get your business started on a successful digital transformation journey

Securing a digital business in a changing threat landscape can be challenging, fortunately, Mark Thomas, Group CTO Cyber security at Dimension Data, and TK Keanini, Distinguished Engineer, Product Line CTO for Analytics at Cisco give a few practical tips.

Microsoft unpacks practical applications of AI that are helping healthcare organisation be more efficient and effective.