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4:20

Samsung debuts ‘next-level’ AI bots at CES

At CES 2021, Samsung Electronics showcased the role AI is capable of playing in a user’s home.

6:40
Dec 3, 2020

Man versus machine: concern or opportunity?

By 2040, it is predicted that AI will have been developed and matured to the point that it will reach general, or human-level, intelligence, says Rudie Raath, chief digital officer at Datacentrix.

2:30
Nov 25, 2020

Social change as a platform

The expectation for organisations to align their profit imperative with international grassroots movements or social issues increases.

3:40

Air traffic control entity plans massive cyber security upgrade

Air Traffic and Navigation Services will fast-track the appointment of critical resources to boost its cyber security, in response to growing global cyber threats.

3:10
Nov 2, 2020

The forced industrial revolution: Part 1 – The precipice

The word precipice is a double-edged sword that speaks of a paradigm shift in thought, action and results.

2:40
Oct 21, 2020

AI-enabled chatbots improve call centre deflection rate

AI can support human staff and make them ‘superhuman customer service agents’, says Vishal Chopra, Freshworks.

2:50
Oct 12, 2020

Pandemic drives contact centre revolution

The COVID-19 pandemic is catalysing dramatic change in contact centres across Africa, says Freshworks' Vishal Chopra.

3:20
Oct 6, 2020

AI – making the world a better place

As AI improves, the ability to automate many mundane tasks will change the nature of the workplace

2:40
Sep 15, 2020

The science of data in digital commerce

Data science and AI have been the driving force behind the proliferation of digital commerce.

2:50
Sep 9, 2020

Building the future of applications

Digital transformation has added pressure for solution providers to accelerate development, says Avanti Naidu, business development manager at Axiz.

2:50
Sep 9, 2020

Are your customers human?

By 2025, Internet of things devices will outnumber humans by more than five to one, and will be everywhere – from our fridges to our cars and the clothes we wear.

3:30
Aug 13, 2020

Facebook ramps up artificial intelligence to detect hate speech

The latest data from the social media company shows AI helped it detect 95% of the hate speech it removed between April and June.

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