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1:00
4 hours ago

Report: AI:SA – The state of AI in South African business 2021

South Africa is behind in digitisation but is catching up fast.

5:10

Tax authorities use AI to obtain 360-degree insights into taxpayers

By drawing on AI’s data matching and analytical power and its tolerance of inaccuracies, customer data platforms can collect data from all existing legacy systems.

2:20
16 Sep

Your network can make or break mining operations

Reliable connectivity is the foundation for improving mining operations, safety and profitability.

3:30

Strategy enables data-driven culture in organisations

To build a data-driven culture, develop an enabling data strategy that makes benefits and use cases clear and accessible, says Jacques du Preez, CEO at Intellinexus.

3:40

Responding to COVID-19's impact on CX with digital tech

The modern contact centre has effectively become the primary touchpoint to successfully connect with customers, says Karl Reed, chief solutions officer at Pivotal Data.

4:00
2 Sep

Leading from the front in AI – CSIR’s Dr Reevana Balmahoon

Dr Balmahoon is determined to change the level of representation of female professionals in the field of data analysis and artificial intelligence.

3:10

Inspired Testing to present new findings at AI Expo 2021

Artificial intelligence can supercharge software testing by enabling intelligent automation to oversee repetitive tasks and optimise processes.

5:10
Aug 25, 2021

AI key to augmenting conversational communications

Artificial intelligence and machine learning are useful tools in a war chest to improve a host of processes, not least customer service.

4:10

AI in data management: The cream between layers of cake

Artificial intelligence has the capabilities to address the concerns that hamper adoption: data quality, data silos and the ability to explain how it arrived at a decision.

2:30
Aug 23, 2021

Right-sized AI enables consumer-grade ITSM experiences

IT is shifting to become more customer and employee centric, according to Freshworks.

3:00

Webinar: Learn why AI is key to modernising ITSM

Freshworks will outline ITSM and ITOM trends, challenges and solutions at a webinar on 18 August.

4:50
Aug 16, 2021

Workday webinar to help CIOs embrace emerging tech

A webinar on 19 August will focus on applying AI, ML and cloud to drive business progress.

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