Harish Sekar of ManageEngine/Zoho will discuss the role of SIEM in the POPI Act at the ITWeb Security Summit 2020.

SAS Viya 4, available in late 2020, is engineered to take advantage of the latest cloud technologies.

Artificial intelligence and machine learning have transformed the way vertical markets have come to interact with customers.

How to optimise your support for maximum customer delight.

AI is key to better, faster customer service in the new environment, says Freshworks.

Deliver contextual and effortless experiences at scale.

The ITWeb and Freshworks survey aimed at unpacking how SA businesses are integrating AI into their CX strategies, is in its final week.

A global hackathon involving youth in the fight against COVID-19 is hosted by Teens in AI this week.

ITWeb and Freshworks are running a survey to find out how SA firms are integrating AI into their CX strategies.

InterSystems customers will be able to integrate insights from DataRobot’s enterprise AI platform into their healthcare applications.

The biggest demand for talent with artificial intelligence skills comes from other business units in the organisation rather than IT, says Gartner.

Here are ten examples of how AI and high-performance computing are helping the fight against coronavirus.