quality management

White paper: Quality management as the cornerstone to customer service

Enghouse Interactive outlines the benefits of an effective quality management tool.

Oct 16, 2015

ViewPoint: Gaining customer insight through quality management

Quality management offers great insight into what customers think about an organisation, processes and products, says Ocular Technologies.

Nov 4, 2014

SNP quality management certified

The company's quality management system has been certified by the T?V S?D.


SQS gets new CEO

Diederik Vos replaces Rudolf van Megen, who is stepping down.


Tyler bags two-city deal

In this World Wide Wrap: Tyler bags two-city deal, Deltek partners with Lumigent, and CBO deploys MetricStream solution.


SCS revamps Appletiser's quality management

SCS Africa has implemented a quality management system at the Appletiser production facility at Elgin and offices in the Western Cape and Johannesburg.


Panama Technologies acquires Wynleigh International

Black empowerment technological solutions group, Panama Technologies, has acquired quality management company, Wynleigh International, for R2 million.

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