White paper: Quality management as the cornerstone to customer service
Enghouse Interactive outlines the benefits of an effective quality management tool.
ViewPoint: Gaining customer insight through quality management
Quality management offers great insight into what customers think about an organisation, processes and products, says Ocular Technologies.
Panama Technologies acquires Wynleigh International
Black empowerment technological solutions group, Panama Technologies, has acquired quality management company, Wynleigh International, for R2 million.