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WebRTC
3:20
Jun 30, 2021

Customer experience solutions: A sure bet for success

Enghouse Systems has consolidated its customer experience area as a global area of the company, maintaining the local vision of the different geographies.

2:00
Dec 9, 2020

1Stream contact centre solution available throughout southern Africa

The company is focused on streamlining contact centre operations through seamless integration and providing a single solution for all contact centre needs.

1:30

Yealink releases Yealink Meeting Server Version 1.2

This distributed cloud-based video conferencing infrastructure brings MCU, registrar server, traversal server, directory server, meeting and device management server together.

2:00
Jul 13, 2016

Vidyo unveils plugin-free video conferencing

The company released a new version of its VidyoWeb client and Vidyo Server that support the WebRTC protocol. [Local rep: Q-Distribution]

1:50

Presence Technology receives WebRTC award

Presence WebRTC Agent has been named the 2016 WebRTC Product of the Year Award winner.

5:00
Nov 18, 2015

Death of the telephone

WebRTC embeds communications functionality in browsers and operating platforms to enable casual communication between browsers or apps, says Steve Davies, technical director of Connection Telecom.

1:40

Break free of the boardroom with WebRTC

Technology revolutionises videoconferencing, to the point where you no longer need special hardware, locales or applications, says Rob Lith, business development director Connection Telecom.

1:50

Matching a face to the voice

Video is slowly starting to find its way into the South African customer service environment, reflecting an international trend.

2:00
May 13, 2014

Changing the game for call centres

WebRTC makes it possible to send and receive voice and video calls directly from a browser, says 1Stream.

2:10
Mar 18, 2014

Simplifying customer service

The WebRTC standard promises click-to-call simplicity from standard Web browsers, no plug-ins required.

1:40

MTS selects Mavenir

The company will provide RCS and WebRTC services to Mobile Telesystems.

1:50

Mavenir delivers virtualised WebRTC to T-Hrvatski Telekom

The solution enables voice, video and messaging services to be delivered from Web browsers.

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