BPO sector cements its status in SA economic recovery
President Cyril Ramaphosa praises the growth of the business process outsourcing sector, saying it will boost SA’s economic reconstruction and recovery.
Business process outsourcing sector helps SA spring into jobs growth
As the sector that was one of the few that created job opportunities amid the pandemic, SA’s BPO industry targets 100 000 new jobs by 2023 and 500 000 by 2030.
SA’s call centres get R4bn investments, navigate COVID-19 pain
South Africa’s business process outsourcing market continues to thrive during the COVID-19 lockdown after attracting billions worth of investments.
BPO sector attracts R954m in Cape Town, creates 2K jobs
The city identifies business process outsourcing as a priority sector due to the job opportunities and investment potential it creates.
SA’s contact centres rival India’s market dominance
South Africa, as an offshore location offering deep domain skills and a mature voice-based talent pool, is fast catching up in non-voice and digitised services.
Business process outsourcing unlocks R4.7bn for Cape Town
Over the past five years, the Mother City has raked in billions from the business process outsourcing sector.
2016: Talksure's year in review
The company developed new products in 2016, such as Elixi Health, Short Term Insurance, Help Me, Motor Warranty and Eezi.
BPESA partners with ContactCenterWorld.com
They will jointly offer awards to showcase talent in SA's BPM industry.
Durban growing as global contact centre destination
The city can rightfully claim its position as one of the leading BPO locations in South Africa, says WNS South Africa.
WNS adds PE to global flagship sites
WNS?is one of the first international BPO investors to set up operations in the BPO Park, located in the multibillion-rand Coega IDZ.
Western Cape grows BPO base
The business process outsourcing sector adds 4?400 jobs in the last financial year.