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3:00
Jul 17, 2020

SA’s call centres get R4bn investments, navigate COVID-19 pain

South Africa’s business process outsourcing market continues to thrive during the COVID-19 lockdown after attracting billions worth of investments.

3:00

BPO sector attracts R954m in Cape Town, creates 2K jobs

The city identifies business process outsourcing as a priority sector due to the job opportunities and investment potential it creates.

3:30
May 19, 2020

SA’s contact centres rival India’s market dominance

South Africa, as an offshore location offering deep domain skills and a mature voice-based talent pool, is fast catching up in non-voice and digitised services.

5:00

Business process outsourcing unlocks R4.7bn for Cape Town

Over the past five years, the Mother City has raked in billions from the business process outsourcing sector.

4:10
Jan 20, 2017

2016: Talksure's year in review

The company developed new products in 2016, such as Elixi Health, Short Term Insurance, Help Me, Motor Warranty and Eezi.

3:20
May 10, 2016

BPESA partners with ContactCenterWorld.com

They will jointly offer awards to showcase talent in SA's BPM industry.

2:30

Durban growing as global contact centre destination

The city can rightfully claim its position as one of the leading BPO locations in South Africa, says WNS South Africa.

3:20

WNS adds PE to global flagship sites

WNS?is one of the first international BPO investors to set up operations in the BPO Park, located in the multibillion-rand Coega IDZ.

1:50
Jun 29, 2015

Western Cape grows BPO base

The business process outsourcing sector adds 4?400 jobs in the last financial year.

2:20
Apr 22, 2015

Contact centre body gets new CEO

Tebogo Molapisane joins BPeSA as it begins a new lease on life and receives a cash injection.

2:00

Playing the BPO game

The local BPO industry is set to receive a large skills boost from BPeSA's skills development initiative, GEFORCE SA.

2:20
Nov 20, 2014

BPO creates thousands of jobs

SA's big labour pool and government grants are draw-cards to companies considering offshoring, says Merchants.

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