2016: Talksure's year in review

Jan 20, 2017

The company developed new products in 2016, such as Elixi Health, Short Term Insurance, Help Me, Motor Warranty and Eezi.

BPESA partners with ContactCenterWorld.com

May 10, 2016

They will jointly offer awards to showcase talent in SA's BPM industry.

Durban growing as global contact centre destination

Nov 17, 2015

The city can rightfully claim its position as one of the leading BPO locations in South Africa, says WNS South Africa.

WNS adds PE to global flagship sites

WNS?is one of the first international BPO investors to set up operations in the BPO Park, located in the multibillion-rand Coega IDZ.

Western Cape grows BPO base

The business process outsourcing sector adds 4?400 jobs in the last financial year.

Contact centre body gets new CEO

Apr 22, 2015

Tebogo Molapisane joins BPeSA as it begins a new lease on life and receives a cash injection.

Playing the BPO game

The local BPO industry is set to receive a large skills boost from BPeSA's skills development initiative, GEFORCE SA.

BPO creates thousands of jobs

SA's big labour pool and government grants are draw-cards to companies considering offshoring, says Merchants.

Rockefeller grant ups BPO skills

The Rockefeller Foundation provides BPeSA with a R3.7 million grant for a skills development initiative to train disadvantaged youth.

Targeting the high-value BPO market

Jun 10, 2014

Since SA can't compete on wages with India or the Philippines, local BPO players tend to focus on higher-value offerings.

Webhelp aims to create jobs

Mar 12, 2014

The business process outsourcing company has set up office in SA and wants to establish 1?500 positions by year-end.

BPO industry body

Jun 10, 2013

There's a national representative association of the BPO industry in SA, called BPeSA - Business Process enabling South Africa.