BUSINESS TECHNOLOGY MEDIA COMPANY
Companies
Sectors
BPESA
5:30

Africa becomes outsourcing sector destination of choice

A new report charts Africa's rise as a business process outsourcing sector juggernaut, showing contact centre salaries on the continent as “highly” competitive.

5:00

KwaZulu-Natal’s BPO sector feels brunt of unrest, looting

While some business process outsourcing operations relied on work-from-home solutions in the aftermath of the violence, others were severely impacted.

4:30

SA call centres support vaccine registration programme

Local organisations partner to provide call centre support for the National Department of Health’s vaccine registration programme across the country.

5:30
Apr 12, 2021

BPO sector cements its status in SA economic recovery

President Cyril Ramaphosa praises the growth of the business process outsourcing sector, saying it will boost SA’s economic reconstruction and recovery.

5:50

Business process outsourcing sector helps SA spring into jobs growth

As the sector that was one of the few that created job opportunities amid the pandemic, SA’s BPO industry targets 100 000 new jobs by 2023 and 500 000 by 2030.

3:00
Jul 17, 2020

SA’s call centres get R4bn investments, navigate COVID-19 pain

South Africa’s business process outsourcing market continues to thrive during the COVID-19 lockdown after attracting billions worth of investments.

3:00

BPO sector attracts R954m in Cape Town, creates 2K jobs

The city identifies business process outsourcing as a priority sector due to the job opportunities and investment potential it creates.

3:30
May 19, 2020

SA’s contact centres rival India’s market dominance

South Africa, as an offshore location offering deep domain skills and a mature voice-based talent pool, is fast catching up in non-voice and digitised services.

5:00

Business process outsourcing unlocks R4.7bn for Cape Town

Over the past five years, the Mother City has raked in billions from the business process outsourcing sector.

4:10
Jan 20, 2017

2016: Talksure's year in review

The company developed new products in 2016, such as Elixi Health, Short Term Insurance, Help Me, Motor Warranty and Eezi.

3:20
May 10, 2016

BPESA partners with ContactCenterWorld.com

They will jointly offer awards to showcase talent in SA's BPM industry.

2:30

Durban growing as global contact centre destination

The city can rightfully claim its position as one of the leading BPO locations in South Africa, says WNS South Africa.

Related topics