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CRM
3:10

What is service in an 'as a service' world?

A world where the idea of everything being available ‘as a service’ is becoming the norm, says Patrick Reeves, managing executive for Axiz Field Services.

1:40

Survey examines core business app landscape

A survey by ITWeb and Mint looks into current and future usage of business applications in SA’s private and public sector organisations.

2:50
May 18, 2020

CRM helps businesses recover from economic uncertainty

With the right CRM tool, companies will be given the opportunity to boost productivity and sales in a flexible and sustainable way, says Michael Bornheim, principal consultant at iOCO.

2:00
Oct 18, 2019

New integration with market-leading CRM solution

By integrating CounterPath’s Bria softphone into SAP Sales Cloud, ScopServ can provide SAP-powered business customers with an easily deployable, cloud-based solution, said Todd Carothers, Chief Revenue Officer at CounterPath.

1:30
Jun 19, 2019

2018 CRM software spend hits $48bn

Customer relationship management remains both the largest and the fastest growing enterprise application software category, says Gartner.

0:20

VIDEO: Microsoft showcases new approach to business applications

The company is breaking down data silos to connect customers, products, people, and operations.

3:30
Oct 19, 2018

Global IT spending to hit $3.8tn in 2019

The shift from ownership to service sends ripples through every segment of Gartner's IT spending outlook.

1:00
Oct 3, 2018

White paper: Riding the next wave of SaaS CRM

Buyers and users must align goals to choose the right solution.

4:10
Jun 6, 2018

SAP plays catch up in 'front office' software

The company makes its long-anticipated move to bring together all its "front office" software into a single, integrated offering.

3:10
Apr 11, 2018

CRM the largest of all software markets

Worldwide CRM software revenue amounted to $39.5 billion in 2017, overtaking database management systems at $36.8 billion.

5:20
Mar 28, 2018

Why is CRM critical for growth?

It ultimately helps businesses grow by building a relationship with their customers that, in turn, creates loyalty and customer retention, says Lorge.

2:10

Sales and marketing workshops available locally

Local CRM provider Camsoft Solutions has commenced a series of sales and marketing workshops at their functions venue in Woodmead, Johannesburg.

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