Jun 19, 2019

2018 CRM software spend hits $48bn

Customer relationship management remains both the largest and the fastest growing enterprise application software category, says Gartner.

Nov 23, 2018

VIDEO: Microsoft showcases new approach to business applications

The company is breaking down data silos to connect customers, products, people, and operations.

Oct 19, 2018

Global IT spending to hit $3.8tn in 2019

The shift from ownership to service sends ripples through every segment of Gartner's IT spending outlook.

Oct 3, 2018

White paper: Riding the next wave of SaaS CRM

Buyers and users must align goals to choose the right solution.

Jun 6, 2018

SAP plays catch up in 'front office' software

The company makes its long-anticipated move to bring together all its "front office" software into a single, integrated offering.

Apr 11, 2018

CRM the largest of all software markets

Worldwide CRM software revenue amounted to $39.5 billion in 2017, overtaking database management systems at $36.8 billion.

Mar 28, 2018

Why is CRM critical for growth?

It ultimately helps businesses grow by building a relationship with their customers that, in turn, creates loyalty and customer retention, says Lorge.


Sales and marketing workshops available locally

Local CRM provider Camsoft Solutions has commenced a series of sales and marketing workshops at their functions venue in Woodmead, Johannesburg.


Digital transformation isn't just a buzzword for business

Two of the most important tools to implement are customer relationship management and enterprise resource management, says Microsoft.

Nov 7, 2017

Veza app aims to eliminate business card collection

The new app allows entrepreneurs to ditch the normal manner of exchanging contacts via business cards.

Mar 8, 2017

Telkom systems restored after technical glitch

The operator says the technical issues it experienced yesterday, in its stores and online, were fully resolved overnight.?

Feb 15, 2017

Customer experience: giving you the edge

Customer experience is the last source of sustainable differentiation and the new competitive battleground.

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