Obsidian Systems’ Muggie van Staden believes the recipe for success in today’s economic environment is teamwork and technology.

BPM, RPA, DPA, DCM…it gets confusing. Rajeev Mishra of Ovations offers some advice.

To maintain control, reduce inefficiencies and provide meaningful analytics, companies must evaluate their policies and metrics for success regularly, says FlowCentric Technologies.

Ovations has developed a tool that identify the root cause of processes bottlenecks.

IOT has the potential to fundamentally change the way business is done, particularly when integrated with business process management, says Denis Bensch, CIO of FlowCentric Technologies.

In today's digital world, businesses that don't innovate, will stagnate or die. BPM can and should be the driving force behind innovation.

Who should drive an organisation's critical BPM efforts? The answer is not as obvious as you would expect.

Implementing Robotic Process Automation (RPA) to improve business productivity could be futile if the wrong, or badly designed processes, as automated.

Many SMEs already have some BPM capability in place - they just don't know how to exploit it.

The maturing of traditional BPM or workflow is business process socialisation, says Richard Firth, CEO of MIP Holdings.

Satisfaction with BPM software among decision-makers has dropped from 60% to 30%, the research firm says.

It will not occur unless organisations automate operational processes involved in delivering services to customers, the firm says.