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Time of the essence in keeping customers, growing business

Freshworks analysed over 107 million customer support interactions and found that speed is the number one factor influencing customer satisfaction.


Humanising tech, from UX to impactful human experience

Society 5.0 sparks a dramatic societal shift − a vision of the future that hinges on digitalisation, human-centred artificial intelligence and trusted sharing of data.

Apr 13, 2021

Huawei commits R7m in bursaries to top ICT students

In awarding these bursaries, the Chinese tech company aims to address some of the challenges it has faced when it comes to recruiting in SA. 


Enterprise Architecture 2.0: Key consideration for digitalisation

To deal with the pace at which tech and competition move, companies must use all the tools at their disposal to timeously incorporate digitalisation into their core business.


Collaboration of human and machine for knowledge work

To create business value from data-driven decision-making, organisations must apply the insight from both knowledge workers and intelligent machines.

Mar 3, 2021

TuksNovation partners French institution to accelerate start-ups

The University of Pretoria expands its partnership with French-based Institut Mines-Télécom, to incubate technology start-ups.


A 2021 vision for cyber security

We can choose to use our experiences from 2020 to secure our organisations and future, or miss another opportunity to contribute to building a safer digital world.


University of Pretoria prof wins big science, tech prize

The African Academy of Sciences names professor Daniël Christiaan de Wet Swanepoel winner of the Obasanjo Prize, an honour for African scientists and innovators.


University of Pretoria opens Engineering 4.0 campus

Africa’s first Engineering 4.0 facility will focus on research projects conducted on South Africa’s smart transport, smart cities and smart infrastructure.

Sep 22, 2020

BI and analytics implementation success: Why context is king

To choose the most appropriate interventions to plan, resource, execute and achieve greater success with BI and analytics implementations, be context-sensitive.

Aug 20, 2020

SA education transforms with AWS

AWS, in collaboration with ITWeb, will explore trends and opportunities to drive transformation through cloud technology in a webinar, on 3 September.


UP alumni, postgraduate students launch digital school

University of Pretoria’s postgraduate students and Wits researchers develop Wingu Academy to support schools, tutoring centres and home-schoolers.

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