Are you focusing on bells and whistles for your ITSM solution?
To evaluate an IT service management solution, companies should weigh its cost, flexibility, scalability and time to value, says Susan Van Zyl, head of sales and marketing, JMR Software.
How has remote working affected ITSM business requirements?
The right ITSM dramatically influences how well IT support agents and users manage remote working conditions.
Automate complaint management
The primary aims of complaints management are twofold: to assist the customer and to ultimately benefit the business by identifying areas for improvement.
JMR Software, SysAid team up
The partnership will enable the delivery of an agile, flexible and affordable IT service management solution to the South African market.
Digital signatures close the digital loop
The digital signature assists companies across all sectors by allowing them to sign documents anywhere and at any time.
JMR partners with Charles Taylor InsureTech in facilitating DELA data migration
Migrating to the INSIS core policy administration system lays the foundation for a comprehensive digital transformation programme that will enable DELA to thrive.
Cloud offers a silver lining to the insurance industry
Insurers who choose to adopt a software-as-a-service (SAAS) model will reap the benefits of this investment very quickly... it ensures a much lower cost per policy in the short to medium term by negating the need "to throw tin and processing power" at the problem.
JMR Software primed to help South African insurers
The company exhibited at the Insurance Conference 2017 recently to share its range of IT consulting and digital readiness services.