‘Remodelled’ Dimension Data to retrench 480 employees
Through a Section 189 process, the company starts consulting with stakeholders and employees, with a view to implementing a new operating model.
Merchants goes live with Avaya Private Cloud solution
The contact centre transformation project comes as Merchants looks to achieve new levels of growth in the increasingly competitive BPO industry.
DiData's Merchants acquires Canadian BPO solutions provider Millennium 1
The acquisition will expand Merchants' go-to-market offerings in North America, says Dimension Data.