IT in Banking

Accounting software solutions provide perks to SMEs

The QuickPerks Portal Customer App gives users a bird's eye view of their banking and customers, organised in one place, says EasyBiz QuickBooks.

17 Sep

Mobile banking Trojan Asacub hits 40 000 per day

Asacub has held the leading position among mobile banking Trojans for the past year, says Kaspersky Lab.


Robots revolutionise customer service

It may seem a contradiction in terms to use robotics to improve your customer service; after all, people want to deal with people. But it's being done and it's changing banking's entire client onboarding journey.

12 Sep

SA-based Zimbabweans get digital coins to send money

A new mobile solution allows people living in SA to buy products and pay bills in Zimbabwe using digital coins.


e4 solution scores in Ecobank Fintech Challenge

Virtual Identity, the African onboarding solution from e4, places second in the competition.

12 Sep

FNB eWallet surpasses R21bn of money sent

In the 12 months to June 2018, the service grew 41% compared to the previous year, the bank says.


SARB's blockchain project gets global recognition

Central Banking Publications recognises Project Khokha for its promise shown in the central banking, regulatory and supervisory environment.


Regulator clarity needed for SCA directive

PSD2 SCA requirements will be implemented soon, but a lack of direction is making balancing security and the customer experience difficult, says Aspect.


Take a new approach to digital banking

Banking and investment services will be a key sector focus at the Gartner Symposium/ITxpo taking place in Cape Town from 17 to 19 September, says Stessa Cohen, research director at Gartner.


MTN Nigeria refutes order to refund $8bn

The mobile operator challenges the Nigerian central bank over allegations that it breached the country's foreign exchange regulations.


Reinventing customer experience with support from Dimension Data

Dimension Data helps multinational financial services group reduce queues and wait times at its retail branches.

Aug 23, 2018

Unlocking new markets through digital innovation

If the incumbents focus on gaining momentum in the unbanked sector across the continent, they will create more market opportunities, says Kelly Preston, data analytics manager at SilverBridge.